SAN DIEGO, June 06, 2024 (GLOBE NEWSWIRE) -- Shareholder rights law firm Johnson Fistel, LLP is investigating potential violations of securities laws by Sprinklr, Inc. ("Sprinklr") (NYSE: CXM). We are looking into whether the Company or its executives failed to disclose vital information to investors, leading to losses on their investments. If you have purchased Sprinklr securities and have experienced losses, we encourage you to join our investigation to potentially make claims and recover under federal se ...

Financial Data and Key Metrics - Q1 total revenue grew 13% YoY to $196 million, with subscription revenue growing 12% YoY to $177.4 million [22] - Non-GAAP operating income was $20.4 million, resulting in a 10% non-GAAP operating margin for the quarter [22] - GAAP net income was $10.6 million, or $0.04 per diluted share [37] - Free cash flow for Q1 was $36.2 million, representing an 18% free cash flow margin [68] - Total remaining performance obligations (RPO) were $922.5 million, up 30% YoY, while cRPO was $570.4 million, up 19% YoY [39] Business Line Data and Key Metrics - Subscription revenue-based net dollar expansion rate (NDE) was 115% in Q1, though it is expected to decline in the coming quarters due to lower new business and heightened renewal pressures [66] - The company added new customers and expanded relationships with existing ones, including Alibaba, Audi, IAG Hotels & Resorts, Lululemon, and Vodafone [32] - Sprinklr Surveys, a new product, entered the customer feedback management market, leveraging generative AI-powered surveys [14] Market Data and Key Metrics - The company signed a new partnership agreement with Reddit, enabling enterprise customers to leverage Reddit for social listening and ad campaign management [16] - Forrester named Sprinklr a strong performer in conversational AI for customer service, validating its AI-driven customer experience strategy [15] Company Strategy and Industry Competition - The company is transitioning its go-to-market strategy, focusing on leadership changes and operational improvements to address lower net bookings and increased customer churn [5][6] - Sprinklr is investing in scalable onboarding experiences to improve customer retention and growth opportunities [26] - The company is positioning itself as a unified front-office platform, consolidating multiple point solutions and leveraging AI for long-term growth [33] Management Commentary on Operating Environment and Future Outlook - The macro environment has softened, with longer sales cycles and heightened budgetary scrutiny, leading to increased churn in core product suites [35] - Management expects elevated churn to continue through FY '25 and has lowered revenue guidance for the year [7][43] - The company is confident in its long-term vision, supported by new leadership and an AI-powered platform [25] Other Important Information - The company repurchased 8.3 million shares of Class A common stock for $101.2 million in Q1 and authorized an incremental $100 million share buyback program [38] - A workforce restructuring in May reduced the global workforce by approximately 3%, with related expenses of $4 million to be booked in Q2 [41] Q&A Session Summary Question: Macro Environment and Sales Execution [48] - Management noted a more pronounced budget squeeze compared to the past two years, with companies tightening spending controls [49][79] - The second half of FY '25 is expected to see slower growth due to macro softness and elevated churn [51][81] Question: Leadership and Co-CEO Structure [89][90] - The Co-CEO structure was implemented to address operational execution gaps, with Ragy Thomas focusing on product and innovation, and Trac Pham on operational execution [89][90] Question: Contact Center Trends and Competitive Positioning [94][95] - Sprinklr is replacing multiple contact center point solutions with a unified system, leveraging AI and a single code base [94][95] - The company is seen as a disruptor in the CCaaS market, with strong traction in modern care solutions [94] Question: AI Impact on Seat-Based Models [113][114] - AI is expected to improve productivity, but the company is preparing for potential pricing compression and seat count reductions [113][114] Question: Go-to-Market Changes and Stabilization [109] - The company is in the early stages of a 4-6 quarter transition to improve go-to-market execution, with leadership upgrades and operational focus [109] Question: Strategic Acquisitions and Long-Term Vision [138][139] - Sprinklr is focused on building a long-term independent platform but acknowledges its potential as a complementary partner for larger companies [138][139]

Sprinklr (CXM) reported $195.96 million in revenue for the quarter ended April 2024, representing a year-over- year increase of 13%. EPS of $0.09 for the same period compares to $0.06 a year ago. The reported revenue compares to the Zacks Consensus Estimate of $194.54 million, representing a surprise of +0.73%. The company delivered an EPS surprise of +28.57%, with the consensus EPS estimate being $0.07. While investors closely watch year-over-year changes in headline numbers -- revenue and earnings -- and ...

What's Next for Sprinklr? While Sprinklr has underperformed the market so far this year, the question that comes to investors' minds is: what's next for the stock? There are no easy answers to this key question, but one reliable measure that can help investors address this is the company's earnings outlook. Not only does this include current consensus earnings expectations for the coming quarter(s), but also how these expectations have changed lately. Empirical research shows a strong correlation between ne ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended April 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-40528 Sprinklr, Inc. (Exact Name of Registrant as Specified in its Charter) Delaware (State or other Jurisdiction of Incorporat ...

• Q1 Total Revenue of $196.0 million, up 13% year-over-year • Revenue: Total revenue for the first quarter was $196.0 million, up from $173.4 million one year ago, an increase of 13% year-over-year. Subscription revenue for the first quarter was $177.4 million, up from $157.7 million one year ago, an increase of 12% year-over-year. • Operating Income (Loss) and Margin*: First quarter GAAP operating income was $5.7 million, compared to an operating loss of $3.2 million one year ago. Non-GAAP operating income ...

SPRINKLR, INC. Notes to Consolidated Financial Statements Legal Matters The Company also has agreements in place related to its operating leases that impact its cash requirements. See Note 7 Leases for additional information. 86 UNITED STATES FORM 10-K OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Sprinklr, Inc. (State or other Jurisdiction of New York, NY (IRS Employer (Zip Code) Securities registered pursuant to Section 12(b) of the Act: Large accelerated fi ...

Sprinklr, Inc. (NYSE:CXM) Q4 2024 Earnings Conference Call March 27, 2024 5:00 PM ET Company Participants Eric Scro - Senior Vice President, Finance Ragy Thomas - Founder & Chief Executive Officer Manish Sarin - Chief Financial Officer Conference Call Participants Arjun Bhatia - William Blair Raimo Lenschow - Barclays Elizabeth Porter - Morgan Stanley Brett Knoblauch - Cantor Fitzgerald Michael Berg - Wells Fargo Securities Jackson Ader - KeyBanc Capital Market Austin Cole - Citizen's GMP Operator Greetings ...

March 2024 Safe Harbor Statement We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act and Section 21E of the Securities Exchange Act and are making this statement for purposes of complying with those safe harbor provisions. This presentation and the accompanying oral presentation also contain estimates and other statistical data made by independent parties and by us relating to market size and gro ...

Employer payroll tax related to stock-based compensation for the periods ended January 31, 2024, and 2023 was immaterial as to the impact to gross profit. | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | |--------------------------------------------------------------------------------------------|-------|----------------|-------|-------------------------|-------|-------|------------------|-------|----------------|-------|-----------------------|-------|------------------ ...