Core Points - Duke Energy has restored electric service to most customers in South Carolina and western North Carolina following the impact of Hurricane Helene, with ongoing efforts to restore power to approximately 6,500 customers in South Carolina and 83,800 in North Carolina [2][4][6] - The storm caused over 3.1 million customer outages across six states, with Duke Energy restoring 2.6 million outages since the storm hit [6][7] - A command center in western North Carolina has been established to coordinate recovery efforts and facilitate collaboration with local, state, and federal agencies [7][8] Restoration Efforts - Duke Energy workers have been engaged in extensive restoration efforts since Helene exited the Carolinas, focusing on the hardest-hit areas [2][3] - The company has faced significant challenges due to major damage to homes, businesses, and infrastructure, which has hindered access to some areas [5] - A targeted approach is being implemented to restore power in western North Carolina, with ongoing communication to impacted customers [4][6] Company Overview - Duke Energy serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [11] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [12] - Duke Energy is investing in electric grid upgrades and cleaner energy sources, including renewables and energy storage [12]

Core Points - Duke Energy will release its third-quarter 2024 financial results on November 7, 2024, at 7 a.m. ET [1] - An earnings conference call will follow at 10 a.m. ET on the same day, hosted by key executives [2] - A recording of the conference call will be available on the company's website on November 8, 2024 [3] Company Overview - Duke Energy is a Fortune 150 company based in Charlotte, N.C., serving 8.4 million electric customers across several states and owning 54,800 megawatts of energy capacity [4] - The company also provides natural gas services to 1.7 million customers in multiple states [4] Strategic Initiatives - Duke Energy is focused on a clean energy transition, aiming for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050 [5] - The company is investing in electric grid upgrades and cleaner energy generation, including energy storage, renewables, natural gas, and nuclear [5]

Group 1 - Duke Energy Florida is increasing its resources from 10,000 to 16,000 in preparation for Hurricane Milton, advising its 2 million customers to take safety measures [1][2] - The company is mobilizing 16,000 personnel, including power line technicians and damage assessors, to staging sites near the projected path of the hurricane for efficient power restoration [2] - Important safety tips for customers include having a family emergency plan, knowing shelter locations, and ensuring vehicles are fueled or charged [3] Group 2 - Duke Energy Florida owns 12,300 megawatts of energy capacity and serves 2 million customers across a 13,000-square-mile area in Florida [5] - Duke Energy, a Fortune 150 company, serves 8.4 million customers across multiple states and collectively owns 54,800 megawatts of energy capacity [6] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050, with investments in grid upgrades and cleaner energy sources [7]

Core Insights - Duke Energy Florida is mobilizing approximately 10,000 responders in anticipation of over 1 million power outages due to Hurricane Milton [1][2] - The National Hurricane Center predicts Hurricane Milton will strengthen to a Category 4 hurricane, posing risks of life-threatening storm surges, strong winds, and heavy rainfall [2] - Significant damage to homes and businesses is expected, making structures unsafe for re-energization [2][3] Company Preparedness - Duke Energy Florida's storm director emphasizes that despite system improvements, power outages are anticipated due to strong winds and flooding [3] - Crews from Duke Energy's Midwest operations are being deployed to assist in restoration efforts [3][4] - Responders include power line technicians, vegetation workers, damage assessors, and support personnel, with staging locations set up near the projected path of the hurricane [4] Restoration Efforts - Workers will be deployed immediately to restore electric service as soon as conditions are safe [5] - Duke Energy meteorologists are continuously monitoring Hurricane Milton to provide up-to-date forecasts for planning and preparation [5] Customer Safety and Communication - Duke Energy advises customers to prepare for extended power outages and provides safety tips related to flooding and electrical safety [6] - Customers are encouraged to update their contact information for proactive communication regarding power outages [8] - An interactive outage map is available for customers to track power outages and estimated restoration times [9] Company Overview - Duke Energy Florida owns 12,300 megawatts of energy capacity, serving 2 million customers across a 13,000-square-mile area [10] - Duke Energy, a Fortune 150 company, serves 8.4 million customers across multiple states and owns a total of 54,800 megawatts of energy capacity [11] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [12]

Core Points - Duke Energy is closely monitoring Tropical Storm Milton and urges customers to prepare for potential impacts [1][2] - The National Hurricane Center predicts Milton may strengthen into a major hurricane, posing risks of life-threatening storm surge and heavy rainfall in Florida [2] - The company is mobilizing crews and resources to ensure rapid response and power restoration after the storm [4][5] Company Preparedness - Duke Energy has placed crews near areas likely to be affected by the storm for quick response [5] - The company emphasizes the importance of customer preparedness and staying informed about safety measures [6] - Customers are encouraged to create emergency supply kits and maintain communication plans [7] Outage Reporting and Communication - Customers should ensure their contact information is up to date for proactive communication regarding power outages [9] - Various methods are available for customers to report outages, including a mobile app and text messaging [10] - An interactive outage map provides real-time information on power outages and restoration times [11] Company Overview - Duke Energy Florida has an energy capacity of 12,300 megawatts, serving 2 million customers across a 13,000-square-mile area [12] - Duke Energy, a Fortune 150 company, serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [13] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [14]

Core Insights - Duke Energy has restored power to 90% of customers in the Carolinas affected by storm Helene, with ongoing efforts to restore service to all customers capable of receiving power [2][5] - The severity and scale of damage from the storm are unprecedented, requiring significant resources and time for restoration [5] Restoration Efforts - As of 4 p.m. ET, fewer than 105,000 customers in South Carolina and approximately 141,000 in North Carolina remain without power, with expectations for many to be restored by the end of the weekend [3] - The company is prioritizing the restoration of the backbone of its power system, which is essential for overall service restoration [4] Company Overview - Duke Energy is a Fortune 150 company headquartered in Charlotte, N.C., serving 8.4 million customers across multiple states and owning 54,800 megawatts of energy capacity [6] - The company also serves 1.7 million natural gas customers in several states [6] Clean Energy Transition - Duke Energy is committed to a clean energy transition, aiming for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050 [7] - The company is investing in electric grid upgrades and cleaner energy sources, including renewables and energy storage [7]

Core Points - Duke Energy Florida has successfully completed restoration efforts for all customers in Pinellas County's barrier islands after Hurricane Helene, often exceeding estimated restoration times [1][2] - The company has restored approximately 800,000 storm-related power outages across Florida through collaboration with local municipalities and emergency responders [2] - Duke Energy Florida is preparing for potential impacts from Tropical Storm Milton, with crews on standby [8] Company Operations - Duke Energy Florida has mobilized customer care units to assist customers with questions and account issues, with a specific location open for support [3] - The company is ready to assist customers in repairing and reconnecting power as they rebuild their homes and businesses [4] - Customers with damage to electrical services are advised to contact Duke Energy Florida or local municipalities for guidance on repairs and inspections [5] Customer Support and Safety - Duke Energy Florida emphasizes the importance of customer vigilance against scams and fraud following storms, providing information on how to protect personal information [6] - The company offers assistance programs for customers struggling to pay utility bills, with resources available online and via phone [7] Company Profile - Duke Energy Florida, a subsidiary of Duke Energy, has an energy capacity of 12,300 megawatts and serves 2 million customers across a 13,000-square-mile area in Florida [9] - Duke Energy, a Fortune 150 company, serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [10] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050, with investments in grid upgrades and cleaner energy sources [11]

Core Points - Duke Energy Florida is nearing 100% restoration of power in several communities in Pinellas County following Hurricane Helene, with most areas expected to be restored by 11:59 p.m. on October 4 and some by 11:59 p.m. on October 5 [1][2] - The company has mobilized customer care units to assist affected customers with inquiries and account assistance during the restoration process [3] - Duke Energy Florida has a significant energy capacity of 12,300 megawatts, serving 2 million customers across a 13,000-square-mile area in Florida [5] Restoration Status - Clearwater Beach: 99% complete, restoration by October 4 at 11:59 p.m. [3] - Bellair Beach: 98% complete, restoration by October 4 at 11:59 p.m. [3] - Bellair Shores: 100% complete, restoration by October 4 at 11:59 p.m. [3] - Indian Rocks Beach: 100% complete, restoration by October 4 at 11:59 p.m. [3] - Town of Indian Shores: 99% complete, restoration by October 4 at 11:59 p.m. [3] - Town of Redington Beach: 89% complete, restoration by October 4 at 11:59 p.m. [3] - Town of North Redington Beach: 93% complete, restoration by October 4 at 11:59 p.m. [3] - Town of Redington Shores: 82% complete, restoration by October 4 at 11:59 p.m. [3] - Madeira Beach: 79% complete, restoration by October 5 at 11:59 p.m. [3] - Treasure Island: 84% complete, restoration by October 5 at 11:59 p.m. [3] Company Overview - Duke Energy is one of America's largest energy holding companies, serving 8.4 million customers across multiple states and owning 54,800 megawatts of energy capacity [6] - The company is focused on a clean energy transition, aiming for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050 [7]

Core Points - More than 2.16 million customers have had their power restored in the Carolinas, with approximately 85,000 restorations since 4 p.m. yesterday [1][2][3] - 334,000 customers remain without service in Upstate South Carolina and the mountains of North Carolina [1][2] - The company is utilizing drones and helicopters for damage inspection and to locate equipment in hard-to-reach areas [1][4] Restoration Efforts - The company is prioritizing the restoration of essential services such as schools, medical facilities, and water and sewer facilities in Upstate South Carolina [5] - In North Carolina, the focus is on rebuilding the electrical infrastructure damaged by Hurricane Helene, including installing new transformers and power lines [6] - Restoration timelines will be communicated to customers as they become available, with specific attention to areas with catastrophic damage [7] Customer Property Damage - Homeowners with flooded or damaged properties must have an electrician make necessary repairs and obtain verification from local authorities before power can be restored [8] - If the meter box is detached, homeowners are responsible for contacting an electrician for reattachment or permanent fixes [8] Company Overview - Duke Energy serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [9] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [10]

Core Points - Duke Energy is actively working to restore power to approximately 420,000 customers affected by Hurricane Helene, with significant progress made in the Carolinas [1][2] - The company has restored over 2 million power outages in the Carolinas, with 90% of customer outages in South Carolina and North Carolina expected to be resolved by Friday [1][2] Restoration Efforts - In South Carolina, 219,000 customers remain without power, while 826,000 outages have been restored, with plans to restore an additional 134,000 customers by October 4 and the remaining 85,000 by October 6 [5] - In North Carolina, 201,000 customers are still without power, with 1.1 million outages restored, and an additional 27,000 customers expected to be restored by October 4, with another 69,000 by October 6 [6] Damage Assessment - The hurricane caused extensive damage to the electric system, including transmission towers, substations, utility poles, and power lines, particularly in the North Carolina mountains and South Carolina upstate [3][4] - Flooding has also impacted access to certain areas, complicating restoration efforts [3] Collaboration and Support - Duke Energy is collaborating with local, state, and federal agencies to facilitate restoration efforts, emphasizing the importance of partnerships in rebuilding affected communities [4][7] - The North Carolina Department of Transportation is providing assistance to expedite power restoration [7] Company Overview - Duke Energy is a major energy holding company serving 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [9] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050, alongside investments in grid upgrades and renewable energy [10]