Five9, Inc. (NASDAQ:FIVN) Q2 2023 Earnings Conference Call August 7, 2023 4:30 PM ET Company Participants Mike Burkland - Chairman and Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants Scott Berg - Needham Ryan MacWilliams - Barclays DJ Hynes - Canaccord Meta Marshall - Morgan Stanley Peter Levine - Evercore Samad Samana - Jefferies Taylor McGinnis - UBS Matt Stotler - William Blair Jim Fish - Piper Sandler Michael Turrin - Wells Fargo ...

In addition to U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. These non-GAAP financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared in accordance with U.S. GAAP and may differ from non-GAAP measures used by other companies in our industry. The Company considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive o ...

There have been no material changes from the significant accounting policies previously disclosed in Part II, Item 8, of the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2022 as filed with the SEC on February 24, 2023. Remaining Performance Obligations 13 Property and equipment capitalized under finance lease obligations consists primarily of computer and network equipment and was immaterial as of June 30, 2023 and December 31, 2022. UNITED STATES SECURITIES AND EXCHANGE COMMI ...

◦ Remaining agnostic about which foundational engines, such as LLMs, to leverage in order to innovate quickly and be at the forefront of delivering meaningful solutions to customers ◦ Continued to certify an increasing number of partners not only for sales, but also implementation services Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 © 2021 Five9, Inc. All rights reserved. Proprietary and confidential to Five9, Inc. © 2021 Five9, Inc. All rights reserved. Proprietary and con ...

Five9, Inc. (NASDAQ:FIVN) Q1 2023 Earnings Conference Call May 4, 2023 4:30 PM ET Company Participants Mike Burkland - Chairman and Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants Ryan MacWilliams - Barclays DJ Hynes - Canaccord Meta Marshall - Morgan Stanley Matt Stotler - William Blair Scott Berg - Needham Sterling Auty - MoffettNathanson Matt VanVliet - BTIG Michael Turrin - Wells Fargo Will Power - Baird Samad Samana - Jefferies M ...

Legal Matters 11. Geographical Information | --- | --- | --- | --- | --- | |---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------|------------------------------|------------------------|------------| | Supplemental cash flow information related to leases was as follows (in thousands): \nCash paid for amounts included in the measurement of lease liabiliti ...

Five9 is a pioneer and leading provider of intelligent cloud software for contact centers. We were "born in the cloud," and since our inception, we have exclusively focused on delivering our platform in the cloud and are disrupting a significantly large market by replacing legacy on-premise contact center systems. Contact centers are vital hubs of interaction between organizations and their customers and, therefore, are essential to delivering successful customer service, sales and marketing strategies. Our ...

Five9, Inc. (NASDAQ:FIVN) Q4 2022 Results Earnings Conference Call February 23, 2023 4:30 PM ET Company Participants Mike Burkland - Chairman and Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants David Hynes Jr. - Canaccord Genuity Ryan MacWilliams - Barclays Capital Scott Berg - Needham & Company Meta Marshall - Morgan Stanley Taylor McGinnis - UBS Matt Stotler - William Blair Sterling Auty - MoffettNathanson Samad Samana - Jefferies F ...

20% YoY Growth 95 100 112 128 138 144 154 174 183 189 198 208 5 © 2021 Five9, Inc. All rights reserved. Proprietary and confidential to Five9, Inc. 33% 33% 35% 39% 45% 50% 51% 51% 46% 41% 37% 32% Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Enterprise as a % of Total Revenue (LTM) Q2'14 (IPO) Q4'22 8 Note: Annual DBRR based on last 12 months at the end of each respective quarter 10 Continuing to Drive Balanced Growth Robust Margin Expansion and Operating Leverage Non-GAAP 11 Note: ...

| --- | --- | |-----------------------------------|-------| | | | | | | | | | | | | | | | | | | | | | | Q3 2022 Investor | | | Presentation Five9 (NASDAQ: FIVN) | | | | | Safe Harbor 2 This presentation is proprietary and is intended solely for the information of the persons to whom it is presented. Disclosure of this presentation, its contents, extracts or abstracts to third parties is not authorized without the express written permission of Five9, Inc. (the "Company"), and it may not be retained, reproduc ...