COVID-19 Impact - The COVID-19 pandemic has had a material adverse effect on the company's business and revenues, particularly starting in mid-March 2020, with ongoing impacts expected[79]. - The company has faced challenges in customer engagement due to potential school closures and reduced in-person attendance[80]. - The company continues to adapt to COVID-19 impacts by providing free shipping and expanded digital content offerings to students during campus closures[317]. - The company experienced significant impacts from COVID-19, including campus store closures, which affected operations and comparability of results across periods[323]. - The company has implemented cost reduction efforts, including workforce reductions, in response to the financial impact of the pandemic[80]. Competition and Market Dynamics - The company faces significant competition from various educational content providers and online platforms, impacting pricing and market share[83]. - The retail price for textbooks is influenced by contracts with colleges, which have been reduced due to a focus on affordability, negatively impacting revenue and margins[85]. - The business is highly dependent on college enrollment and consumer spending patterns, with potential adverse effects from economic downturns[90]. - Seasonal fluctuations impact textbook sales, with peak sales in the second and third fiscal quarters[94]. Financial Performance - Total sales for the 53 weeks ended May 2, 2020, were 1,851,063,adecreaseof9.02,034,643 for the 52 weeks ended April 27, 2019[300]. - Gross profit for the same period was 442,549,representingagrossmarginof23.9527,726 and a margin of 25.9% in the previous year[300]. - The net loss for the 53 weeks ended May 2, 2020, was 38,250,comparedtoanetlossof24,374 for the prior year, reflecting an increase in losses of 56.8%[300]. - The company’s accumulated deficit increased to (282,827)asofMay2,2020,from(244,577) the previous year, indicating a worsening financial position[305]. - The company reported a basic loss per share of 0.80forthe53weeksendedMay2,2020,comparedtoalossof0.52 per share in the previous year[300]. Strategic Initiatives - The company aims to grow its digital products and services, which is critical for future operating results[89]. - The company has entered into partnerships and acquisitions to expand its Digital Student Solutions offerings, including a partnership with The Princeton Review[83]. - The company plans to expand its general merchandise e-commerce capabilities and increase market share through new accounts and strategic acquisitions[315]. - The company is exploring various strategic alternatives to enhance shareholder value, including potential partnerships and joint ventures[119]. Supplier and Inventory Risks - Approximately 31% of merchandise purchased during Fiscal 2020 came from the company's four largest retail suppliers, with the largest supplier accounting for about 12%[86]. - The company’s wholesale business sources over 90% of its inventory from two primary channels, making it vulnerable to supplier disruptions[86]. - The four largest suppliers accounted for approximately 32.2% of merchandise purchased during the 53 weeks ended May 2, 2020, indicating a concentration in supplier relationships[331]. Debt and Cash Management - As of May 2, 2020, the company's cash and cash equivalents totaled approximately 8.2million,with174.7 million of borrowings outstanding under Credit Facility and FILO Facility[283]. - Proceeds from borrowings under the Credit Agreement amounted to 600,900,000,anincreasefrom521,200,000 in the prior year, highlighting the company's reliance on debt financing[308]. - Outstanding borrowings under the Credit Facility and FILO Facility as of May 2, 2020, were 99,700thousandand75,000 thousand, respectively, with total outstanding borrowings of 174,700thousand[404].RegulatoryandComplianceRisks−Thecompanyissubjecttovariouslawsandregulationsthatmayimpactitsmarketingandsalesefforts,includingtheCAN−SPAMActandGDPR,whichcouldrequiresubstantialexpendituresforcompliance[100].−Changesinfederalandstateminimumwagelawscouldincreasesellingcostsandnecessitateareevaluationofthewagestructureforemployees[101].−Thecompanyfacesrisksrelatedtointernationaloperations,includingcompliancewithvariousregulationsandcurrencyfluctuations[95].TechnologyandDataSecurity−Datasecurityrisksaresignificant,withpotentialbreachesleadingtolegalandfinancialexposure[97].−Cyber−attacksareincreasinginfrequencyandsophistication,posingthreatstothecompany′sinformationtechnologysystems[98].−Thecompanyhasinvestedsignificantlyinproprietarytechnologyformanagingtextbookinventoryanddistribution,andanyfailureinthesesystemscoulddisruptoperationsandadverselyimpactresults[106].AssetManagementandImpairment−Thecompanyrecordedapre−taxgoodwillimpairmentlossof49.3 million in Fiscal 2019 and 313.1millioninFiscal2018,indicatingsignificantchallengesinmaintainingassetvalue[111].−Thecompanyrecognizedanon−cashimpairmentlossof433 thousand in the Retail segment during the 53 weeks ended May 2, 2020, and a total of 57,748thousandinthepreviousyear[408].−ThecompanycompleteditsannualgoodwillimpairmenttestinthethirdquarterofFiscal2020,concludingthatthefairvalueoftheDSSreportingunitexceededitscarryingvalue,resultinginnoimpairmentrecognized[343].EmployeeandBenefitExpenses−Totalemployeebenefitexpensefordefinedcontributionplanswas5,015 for the 53 weeks ended May 2, 2020, down from 6,702inthepreviousfiscalyear,reflectingadecreaseofapproximately25.210,000, enhancing the digital content library with additional writing services[375]. - The acquisition of Student Brands was completed for $61,997, focusing on study tools and writing assistance for students[376].