Subscriber and Customer Base - AT&T served 118 million Mobility subscribers as of December 31, 2024, including 89 million postpaid, 19 million prepaid, and 10 million through resellers[33]. - The Consumer Wireline business unit serves approximately 14.1 million customers, including 9.3 million fiber broadband subscribers as of December 31, 2024[41]. - AT&T provides postpaid and prepaid wireless services to approximately 24 million subscribers in Mexico[46]. - AT&T had over 9.3 million fiber consumer wireline broadband customers, adding 1.0 million during 2024[30]. - AT&T had 15.3 million broadband connections at the end of 2024, compared to 15.1 million in the prior year[30]. Financial Performance - The Communications segment provided approximately 97% of 2024 segment operating revenues, accounting for substantially all of the total segment operating income[33]. - Wireless service accounted for 53% of total consolidated operating revenues in 2024, up from 52% in 2023 and 50% in 2022[49]. - The Latin America segment contributed approximately 3% to total segment operating revenues in 2024, with less than 1% of total segment operating income[45]. - The percentage of total consolidated operating revenues from business services decreased to 15% in 2024 from 17% in 2023[49]. - Research and development expenses were 954 million in 2023, but down from 1,000 million, subject to closing conditions[28]. Operational Changes - The company is actively working to exit legacy copper network operations, reducing network access lines in service from 4.2 million to 3.3 million year-over-year[31]. - The company aims to capitalize on the growing demand for broadband driven by streaming, augmented reality, and AI technologies[24]. - The company is experiencing increasing demand for high-speed broadband services due to changes in video viewing preferences and remote learning trends[41]. Competition and Market Position - The company continues to face substantial competition in its wireless businesses from both traditional and nontraditional competitors[58]. - AT&T faces substantial competition in its wireless business, particularly from América Móvil in Mexico[59]. Employee and Labor Relations - The company employed approximately 140,990 persons as of December 31, 2024[64]. - The main labor contract covering about 9,000 employees is set to expire in April 2025[66]. - The company is committed to pay equity and competitive benefit programs for its employees[68]. - No single customer accounted for 10% or more of consolidated revenues in 2024, 2023, or 2022[57].
AT&T(T) - 2024 Q4 - Annual Report