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Insight Enterprises(NSIT) - 2024 Q4 - Annual Report

Financial Performance - The company generated net sales of 8.7billionfortheyearendedDecember31,2024,representingapproximately18.7 billion for the year ended December 31, 2024, representing approximately 1% of the total addressable market for enterprise IT spend, which is forecasted to be 4.9 trillion by 2027[25]. - For the year ended December 31, 2024, net sales decreased by 5% to 8.7billioncomparedto2023,withproductsalesdown88.7 billion compared to 2023, with product sales down 8% and service sales up 9%[179]. - Gross profit for 2024 was reported at 1.8 billion, reflecting a 6% increase from 2023, with a record gross margin of 20.3%, up approximately 210 basis points[179]. - Earnings from operations decreased to 388.6millionin2024,adeclineof7388.6 million in 2024, a decline of 7% compared to the prior year, representing 4.5% of net sales[179]. - Net earnings for 2024 were 249.7 million, with diluted net earnings per share at 6.55,downfrom6.55, down from 281.3 million and 7.55persharein2023[179].Cashflowsfromoperationsfor2024were7.55 per share in 2023[179]. - Cash flows from operations for 2024 were 632.8 million, with net repayments of 554.1millionundertheABLfacilityand554.1 million under the ABL facility and 500.0 million in Senior Notes issued[183]. - Interest expense increased by 41% to 67.1millionin2024,primarilyduetotheissuanceofSeniorNotesandhigherloanbalances[213].Theeffectivetaxratedecreasedto25.067.1 million in 2024, primarily due to the issuance of Senior Notes and higher loan balances[213]. - The effective tax rate decreased to 25.0% in 2024 from 25.6% in 2023, mainly due to additional research and transferable energy tax credit benefits[216]. Sales and Market Distribution - North America accounted for 81% of the company's consolidated net sales in 2024, while EMEA and APAC contributed 16% and 3%, respectively[20]. - The company's product sales (hardware and software) represented approximately 81% of consolidated net sales in 2024, compared to 83% in 2023 and 86% in 2022[47]. - Sales of Microsoft and Cisco Systems products accounted for approximately 18% and 11% of consolidated net sales in 2024, respectively[53]. - In North America, net sales decreased by 4% to 7.1 billion, driven by a 10% decline in hardware sales, partially offset by a 3% increase in software sales and a 7% increase in services[192]. - EMEA net sales decreased by 10% to 1.4billion,withsoftwaresalesdown201.4 billion, with software sales down 20% and hardware sales down 8%, while services sales increased by 23%[194]. - Net sales in APAC increased by 1% to 233,021 thousand in 2024, with services and software sales rising by 8% and 5%, respectively, while hardware sales decreased by 19%[196]. Strategic Initiatives and Acquisitions - The company completed several strategic acquisitions, including Amdaris in 2023 and Infocenter in 2024, to enhance its capabilities in cloud services and digital transformation[28]. - The company acquired Infocenter in May 2024 to enhance digital transformation capabilities, leveraging their expertise in ServiceNow[179]. - The company aims to drive profitable growth by focusing on high performance, operational excellence, and aligning sales capabilities with client needs[33]. Workforce and Culture - As of December 31, 2024, the company employed 14,324 teammates, with 11,019 in North America, 2,809 in EMEA, and 496 in APAC[63]. - The company has a diverse workforce with over 1,600 active members in eleven teammate resource groups[61]. - The company offers robust leadership training centered around creating clarity, inspiring people, demonstrating thought leadership, and delivering results[61]. - The company maintains strong relationships with teammates and has never experienced a labor-related work stoppage[64]. Risks and Challenges - The company faces aggressive pricing competition in the industry, which is expected to continue, potentially leading to reduced market share and operating margins[93]. - Competitors may have greater resources and quicker responses to market changes, which could adversely affect the company's ability to compete effectively[94]. - Economic conditions, including potential recessions and reduced IT spending, could adversely impact the company's business and financial condition[100]. - Government spending policies and budget cuts may lead to reduced purchases from public sector clients, affecting revenue[101]. - International operations expose the company to various risks, including currency fluctuations and changes in foreign regulations, which could impact profitability[112]. - Disruptions in the supply chain due to manufacturing delays or natural disasters could hinder the company's ability to meet client demands[114]. - The company is subject to risks associated with its IT systems; disruptions could affect service delivery and incur additional expenses[118]. Financial Obligations and Debt - As of December 31, 2024, the company had 864.1millionintotallongtermdebtand864.1 million in total long-term debt and 217.6 million in obligations under inventory financing agreements[136]. - 332.9millionoftheoutstandingdebtisrelatedtoConvertibleNotesmaturinginFebruary2025,classifiedasacurrentliability[136].Thecompanyissued332.9 million of the outstanding debt is related to Convertible Notes maturing in February 2025, classified as a current liability[136]. - The company issued 500.0 million in senior unsecured notes due 2032 and can borrow an additional 1.8billionunderitsseniorsecuredcreditfacility[136].Thecompanysacquisitionstrategymayincreaseoutstandingdebtandinterestexpenses,impactingfinancialcondition[139].Thecompanyhas1.8 billion under its senior secured credit facility[136]. - The company’s acquisition strategy may increase outstanding debt and interest expenses, impacting financial condition[139]. - The company has 1.8 billion available under its senior secured credit facility, which may be affected by interest rate fluctuations[139]. - Compliance with financial covenants is crucial to avoid events of default, impacting the company’s ability to operate effectively[140]. Technology and Innovation - The company has a strong emphasis on cybersecurity solutions, which enhance resilience and mitigate risks for clients[39]. - The company’s digital workplace solutions aim to create productive, flexible, and secure work environments for clients[43]. - The company has invested in digital marketing capabilities over the past few years and plans to continue these investments to enhance marketing effectiveness[57]. - The company does not maintain a traditional research and development group but recognizes the importance of intellectual property, protecting it through various legal means[69]. - Rapid technological advancements in areas such as cloud, AI, and IoT require the company to invest in new technologies to maintain a competitive advantage[99]. - The development and use of Gen AI technologies may lead to increased liability exposure and competitive risks due to technical challenges[129]. Performance Metrics and Adjustments - The company’s solutions mix includes approximately 43% product and 57% services in gross profit for 2024, compared to 46% and 54% in 2023[47]. - Adjusted earnings from operations increased by 2% to 502,372thousandin2024,withNorthAmericasadjustedearningsdecreasingby1502,372 thousand in 2024, with North America's adjusted earnings decreasing by 1% to 421,977 thousand[210]. - The company uses adjusted non-GAAP earnings to evaluate financial performance against budgeted amounts and to assist in forecasting future performance[218]. - Non-GAAP financial measures provide greater transparency and facilitate comparisons to prior periods and competitors' results[218]. - The company believes that non-GAAP measures are useful for investors but should not be considered a substitute for GAAP measures[218].