Financial Performance - Q4 revenue increased by 5% quarter-over-quarter, with FY24 net loss down 76% year-over-year[3]. - FY24 adjusted EBITDA reached 39.4million,up19937,004,000, a 5.1% increase from 35,208,000inQ42023[29].−TotalrevenuefortheyearendedDecember31,2024,was139,236,000, down 7.6% from 150,687,000in2023[29].−ThenetlossfortheyearendedDecember31,2024,was10,055 thousand, a significant improvement from a net loss of 41,456thousandin2023,representingareductionofapproximately76.823.5 million, compared to a net loss of 10.1million[8].−AdjustedEBITDAfortheyearendedDecember31,2024,was39,372 thousand, compared to 13,174thousandin2023,indicatinganincreaseofapproximately198.523.9 million, exceeding the high end of the forecast by 19%[3]. - The net cash provided by operating activities for the year ended December 31, 2024, was 23,877thousand,asubstantialincreasefrom1,559 thousand in 2023[31]. - Free cash flow for the year ended December 31, 2024, was 23,863thousand,comparedto555 thousand in 2023, reflecting a notable increase[34]. - Free cash flow guidance for FY25 is estimated between 16.0millionand20.0 million[11]. - Cash and cash equivalents rose to 48,772,000asofDecember31,2024,comparedto47,510,000 in 2023[27]. - The cash and cash equivalents and restricted cash at the end of the period were 90,834thousand,downfrom96,658 thousand at the end of 2023[31]. Expenses and Liabilities - Operating expenses for Q4 2024 totaled 18,391,000,adecreaseof25.524,686,000 in Q4 2023[29]. - Research and development expenses for the year ended December 31, 2024, were 24,638,000,upfrom23,368,000 in 2023[29]. - Total stock-based compensation expense for the year ended December 31, 2024, was 33,537,000,downfrom41,212,000 in 2023[29]. - The company reported a total current liabilities reduction from 67,892,000in2023to38,010,000 in 2024[27]. - The company reduced its debt by 22.7millionin2024,achievingadebt−freestatus[3][15].MembershipandRevenueStreams−Paidmembersdecreasedby417.2 million[3][8]. - The company launched a travel product, adding new revenue opportunities[15]. Operational Efficiency - AI-driven support expanded to provide 80% of tier 1 support, significantly reducing human escalations[15]. - Gross margin for Q4 2024 was 18,856,000,slightlyupfrom18,700,000 in Q4 2023[29]. - The adjusted operating cash flow margin for the year ended December 31, 2024, was 17%, up from 1% in 2023[34].