2025-03-27 12:45Financial Performance - Total assets reached RMB 17.08 trillion, an increase of 8.64% compared to the previous year[30]. - Total customer loans amounted to RMB 8.91 trillion, reflecting a growth of 9.38% year-over-year[30]. - Net profit for 2024 was RMB 86.72 billion, a slight increase from RMB 86.42 billion in 2023[33]. - Operating income for 2024 was RMB 348.78 billion, up 1.83% from RMB 342.51 billion in 2023[33]. - Customer deposits reached RMB 15.29 trillion, a growth of 9.54% year-over-year[30]. - The bank's basic earnings per share for 2024 was RMB 0.81, down from RMB 0.83 in 2023[33]. - The bank's return on average equity decreased to 9.84% from 10.85% in 2023[38]. - The non-performing loan ratio increased to 0.90% from 0.83% in 2023[40]. - The net interest margin decreased to 1.87% from 2.01% in 2023[38]. - The capital adequacy ratio improved to 14.44%, up 0.21 percentage points from the previous year[30]. Customer and Market Reach - The number of personal mobile banking customers reached 378 million, with monthly active users of mobile banking at 81.84 million[3]. - The bank has over 40,000 operating outlets, serving more than 670 million personal customers[14]. - The company serves over 670 million individual customers and 1.8 million corporate clients, with nearly 40,000 outlets nationwide[49]. - The number of VIP customers increased to 5.58 million, representing a growth of 8.39% year-on-year[173]. Loan and Financing Activities - The balance of agricultural loans amounted to RMB 2.29 trillion, while the balance of inclusive small and micro enterprise loans was RMB 1.63 trillion[3]. - The financing balance for technology-based enterprises exceeded RMB 500 billion, serving over 90,000 such enterprises[3]. - Total financing for corporate clients reached RMB 5.56 trillion, an increase of RMB 88 billion compared to the end of the previous year[200]. - Personal consumption loan balance reached CNY 2,995.99 billion, with a net increase of CNY 137.26 billion during the reporting period[194]. - The balance of personal microloans increased to CNY 1.54 trillion, up CNY 145.14 billion from the end of the previous year[197]. Risk Management - The bank does not foresee any significant risks that could adversely affect its future development strategy and operational goals[5]. - The bank is actively managing various risks and has taken measures to ensure effective risk management[5]. - The bank aims to enhance its risk management and maintain asset quality stability[75]. - The company has implemented a comprehensive risk management strategy for microloans, ensuring new loans are rated positively[197]. Digital Transformation and Innovation - The bank is accelerating its digital transformation, integrating business and technology to create an open, shared, and intelligent business support capability[19]. - The bank's digital financial services received high customer satisfaction ratings, with mobile banking services ranking first in the industry[60]. - The company is focusing on enhancing digital and intelligent service capabilities, streamlining online processes, and improving operational efficiency[195]. Strategic Vision and Goals - The bank's strategic vision is to become a trusted, distinctive, stable, safe, innovative, and value-driven large retail bank[20]. - The bank's mission emphasizes creating value for customers and maintaining integrity as the foundation of its operations[21]. - The bank's strategic goals include leveraging financial technology to empower high-quality development and transforming its business model[21]. - The bank aims to enhance its service capabilities for rural revitalization and establish itself as a benchmark for inclusive finance[19]. Investment and Asset Management - The bank's AUM (Assets Under Management) reached CNY 16.69 trillion, with significant growth in retail financial services[62]. - The bank's total equity amounted to RMB 1,031.65 billion, reflecting a growth of RMB 750.33 billion or 7.84% year-on-year, primarily driven by net profit and perpetual bond issuance[161]. - The bank's investment activities resulted in a cash outflow of RMB 480.40 billion, an increase of RMB 237.97 billion compared to the previous year[167]. Dividend and Shareholder Returns - The total cash dividend for the year 2024 is approximately RMB 25.941 billion, with a distribution of RMB 2.616 per 10 shares[4].