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Rent the Runway(RENT) - 2025 Q4 - Annual Report

Product Acquisition and Sourcing - The share of products sourced through Share by RTR and Exclusive Designs has increased from approximately 26% in fiscal year 2019 to approximately 70% in fiscal year 2024[47]. - Wholesale represented 30% of product acquisition in fiscal year 2024, with original retail prices set by brands at an approximate 2.5x markup to wholesale prices[48]. - Share by RTR accounted for 48% of product acquisition in fiscal year 2024, with revenue share fees calculated net of logistics fees[49]. - Exclusive Designs made up 22% of product acquisition in fiscal year 2024, offering styles exclusive to Rent the Runway for a limited time[51]. Brand Awareness and Marketing - As of December 2023, unaided brand awareness was 19% among U.S. women ages 18-45 with a household income of 50,000ormore,and2750,000 or more, and 27% among those with a household income of 100,000 or more[53]. - In fiscal year 2024, nearly half of subscribers reported sharing their Rent the Runway experience on social media over five times, indicating strong organic growth[54]. - The company aims to enhance marketing efforts in fiscal year 2025 by focusing on increased product quantity and desirability, improved search placements, and paid influencers[55]. - Marketing efforts will focus on promoting rental product increases and enhancements, including a paid influencer strategy and improved organic social channel performance[79]. Data Utilization and Technology - The company captures thousands of unique data points per subscriber per year, leveraging this data to optimize product offerings and enhance customer experience[58]. - The proprietary product catalog system supports management at the SKU level, facilitating fast ingestion of new styles without sacrificing data collection[71]. - The company has implemented large-scale automation and innovative processes for garment storage and processing, resulting in cost savings and increased shipment capacity[73]. Fulfillment and Capacity - The company has two fulfillment centers with a total capacity to store over 2 million garments and accessories, aiming for delivery within two to three business days[75]. - The company expects to increase its weekly processing capacity to handle at least 4 times its active subscriber count by the end of fiscal year 2024 with minimal additional investment[75]. Financial Overview - As of January 31, 2025, the company had cash and cash equivalents of 77.4millionand77.4 million and 333.7 million of debt outstanding under the 2025 Amended Facility[432]. Customer Retention and Acquisition - The company plans to enhance customer retention and acquisition by increasing the availability and desirability of rental products on its website and app in fiscal year 2025[78]. Employment and Workforce - The company had a total of 912 full-time employees and 141 part-time employees as of January 31, 2025, with a technology team of 131 employees[98]. Legal and Regulatory Environment - The company holds five issued patents in the United States, expiring between 2031 and 2037, and has a total of 23 registered trademarks in the U.S.[94]. - The company is subject to various complex laws and regulations that may evolve and impact its business operations[88]. Seasonal Trends and Expenses - The company experienced typical seasonal patterns in fiscal year 2024, with higher subscriber acquisition in March through May and September through November[82]. - Transportation expenses are typically highest in the fourth fiscal quarter due to carrier rate increases and higher service levels during holidays[83].