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众信旅游(002707) - 2024 Q4 - 年度财报
002707UTour (002707)2025-04-28 11:05

Financial Performance - The company's revenue for 2024 reached ¥6,455,113,793.27, representing a 95.70% increase compared to ¥3,298,487,387.88 in 2023[26]. - Net profit attributable to shareholders for 2024 was ¥105,918,494.95, a significant increase of 228.18% from ¥32,274,227.71 in 2023[26]. - The net profit after deducting non-recurring gains and losses was ¥105,173,136.70, up 1,053.47% from ¥9,118,001.44 in 2023[26]. - The net cash flow from operating activities for 2024 was ¥347,407,687.74, an increase of 104.45% compared to ¥169,918,987.17 in 2023[26]. - Basic earnings per share for 2024 were ¥0.108, a 227.27% increase from ¥0.033 in 2023[26]. - Total assets at the end of 2024 were ¥2,477,796,206.57, reflecting a 2.80% increase from ¥2,410,373,263.98 at the end of 2023[26]. - Net assets attributable to shareholders at the end of 2024 were ¥860,384,682.15, a 14.92% increase from ¥748,713,696.82 at the end of 2023[26]. - The weighted average return on equity for 2024 was 13.19%, up from 4.31% in 2023, indicating improved profitability[26]. Market and Industry Outlook - The tourism industry in China is expected to reach historical highs in 2025, with significant increases in domestic travel, total spending, and the number of tourism-related businesses[7]. - The tourism industry in China is experiencing a recovery, with government support and increased travel demand contributing to a positive outlook for 2024[35]. - The 2025 tourism outlook emphasizes the need for high-quality balanced development, with a focus on digital transformation to enhance the tourism experience[90][91]. Strategic Initiatives - The company aims to enhance its competitive position by expanding its marketing network and developing products aligned with consumer trends, including "tourism+" services[7]. - The company is focusing on diversifying into high-end tourism, study abroad, and health services, expanding its market reach[40]. - The company is implementing a global development strategy, enhancing its control over upstream resources through acquisitions and partnerships[40]. - The company aims to integrate its wholesale and retail operations, enhancing its service quality and customer experience[36]. - The company is pursuing a strategy of "Tourism+" to integrate tourism with education, health, shopping, sports, and arts, fostering a diversified business ecosystem[45]. Risk Management - The company is focused on risk management strategies to mitigate macroeconomic fluctuations, market competition, and foreign exchange risks[5][11][12]. - The company acknowledges the impact of external factors such as political and natural events on its outbound tourism business and has developed crisis response mechanisms[8][9]. - The company is actively monitoring international exchange rate changes to manage procurement costs and pricing strategies[11]. - The company has implemented foreign exchange hedging to mitigate the impact of exchange rate fluctuations on operational costs, achieving its hedging objectives during the reporting period[83]. Service Quality and Customer Satisfaction - The company emphasizes service quality control to improve customer satisfaction and brand image, implementing strict standards and feedback mechanisms[10]. - The company recognizes the importance of maintaining a robust service quality framework to prevent disputes and enhance customer experience[10]. - The company is committed to enhancing customer satisfaction through a rapid response mechanism for customer feedback and continuous optimization of service quality[42]. - The company has established a comprehensive tourism product service system covering over 200 destinations across six continents and five oceans[42]. Awards and Recognition - The company has received multiple awards, including recognition as one of the "Top 20 Travel Agencies" in China, highlighting its brand value and market reputation[39]. - The company received multiple prestigious awards, including the "Preferred Travel Agency Brand" and "Annual Travel Industry Listed Group" awards at the 2024 China Cultural Tourism Summit, reinforcing its industry leadership[51]. - The wholesale business segment launched a variety of innovative travel products, achieving significant market recognition, with its brands "Younaide Travel" and "Panorama Travel" winning the "2023 Tourism Cooperation Award" and "2024 Huayao Award" respectively[53]. Governance and Compliance - The company continues to operate under the supervision of Zhongzheng Tiantong Accounting Firm, ensuring compliance and transparency[26]. - The company has established a comprehensive governance structure, complying with relevant laws and regulations, and has implemented various governance systems as of the report date[99]. - The company has a transparent and effective personnel management system, with all senior management exclusively working for the company and not holding positions in the controlling shareholder's enterprises[115]. - The company strictly adheres to information disclosure regulations, ensuring timely and accurate information is provided to all shareholders[108]. Employee and Talent Management - The total number of employees at the end of the reporting period was 2,706, with 68 in the parent company and 2,638 in major subsidiaries[148]. - The employee composition includes 1,373 production personnel, 1,059 sales personnel, 49 technical personnel, 135 financial personnel, and 90 administrative personnel[148]. - The company has a training system in place that includes various training programs to enhance employee skills and integrate new hires effectively[150]. - The company has implemented a performance evaluation mechanism linking senior management compensation to operational performance, aiming to enhance employee motivation[106]. Financial Management - The company has established an independent financial department with dedicated personnel and a compliant financial accounting system, ensuring strict financial supervision and management[118]. - The company has implemented a strict financial decision-making process, independent of shareholder influence, ensuring full control over its assets[118]. - The company has no current stock incentive plans or employee stock ownership plans in place[155]. Internal Controls - The company has implemented a comprehensive internal control system to mitigate risks and protect shareholder interests, with no significant internal control deficiencies reported[156][157]. - The internal control audit report received a standard unqualified opinion, confirming the effectiveness of the company's internal controls[160]. - The company has implemented measures to ensure compliance with accounting standards and anti-fraud procedures[159].