
Financial Performance - Haidilao reported a revenue of HK 1.2 billion, a growth of 25% year-on-year[3]. - For the financial year 2021, revenue was RMB 41,111.6 million, an increase of 43.7% compared to 2020[41]. - The loss attributable to shareholders was RMB 4,163.2 million, compared to a profit of RMB 309.3 million in the previous year[41]. - The Group's revenue increased by 43.7% from RMB28,614.3 million in 2020 to RMB41,111.6 million in 2021[66]. - Revenue from Haidilao restaurant operations, which accounted for 96.0% of total revenue, rose by 43.9% from RMB27,433.7 million in 2020 to RMB39,463.7 million in 2021[69]. Expansion and Growth Strategy - The company opened 100 new restaurants in 2021, bringing the total number of restaurants to 1,200 globally[3]. - The company plans to expand its market presence in Southeast Asia, targeting an additional 50 restaurants in the region by the end of 2022[3]. - The company aims to achieve a revenue growth target of 20% for the fiscal year 2022[3]. - The company aims to expand its market presence through strategic partnerships and acquisitions[16]. - The company is actively exploring multi-brand operations to cater to diverse dining needs, with several self-operated restaurant brands established[46]. - The company plans to invest HKD 500 million in new product development and technology enhancements over the next fiscal year[151]. Customer Engagement and Loyalty - User data indicated that the average spending per customer increased by 15% compared to the previous year[3]. - The company reported a 10% increase in customer loyalty program memberships, indicating strong customer retention[3]. - Over 378 million customers dined at Haidilao restaurants throughout 2021, with registered members exceeding 100 million by March 2022[56]. - The company launched a membership Wechat Mini Program and established a membership shop offering over 180 products, enhancing customer experience[56]. - User data indicates a 20% increase in customer visits compared to the previous year, with a significant rise in digital engagement through the Super APP[151]. Operational Efficiency and Management - The management highlighted a focus on digital transformation, with plans to implement AI-driven customer service solutions by the end of 2022[3]. - The company has 15 senior regional managers overseeing restaurant operations, with a focus on improving management efficiency and performance evaluation[53]. - The company is committed to developing new products and technologies to enhance its service offerings[16]. - The Group plans to shut down or suspend approximately 300 underperforming restaurants by December 31, 2021, with some potentially reopening within two years[140]. - The management team emphasized the importance of sustainability initiatives, with plans to reduce plastic usage by 50% in the next two years[151]. Financial Health and Assets - Non-current assets decreased to RMB 16,615.985 million in 2021 from RMB 20,933.888 million in 2020[38]. - Total assets increased slightly to RMB 28,021.487 million in 2021 from RMB 27,527.144 million in 2020[38]. - Total liabilities rose to RMB 20,092.862 million in 2021, up from RMB 17,289.886 million in 2020[38]. - Cash and cash equivalents increased from RMB2,682.7 million as of December 31, 2020 to RMB5,766.8 million as of December 31, 2021, primarily due to increased financing for business needs[115]. - The Group's debt-to-equity ratio was 97.0% as of December 31, 2021[135]. Management Team - Ms. Yang Lijuan was appointed as CEO on March 1, 2022, after serving as COO since January 2018[176]. - Mr. Li Peng has over 19 years of experience in finance and accounting, currently serving as the financial director since April 2020[176]. - The Group has a strong management team with extensive experience across various sectors, enhancing operational efficiency and strategic development[176][183][189][191][197][199]. - The management team is committed to improving the Group's performance and implementing innovative strategies for growth[176][197]. Product Development and Innovation - New product development includes the introduction of plant-based hot pot options, expected to launch in Q2 2022[3]. - The company launched over 180 new products in its member mall, including snacks and frozen products[58]. - Haidilao has successfully launched a new line of vegetarian dishes, which has received positive feedback and is expected to contribute to a 10% increase in sales[151]. - Haidilao plans to continue investing in innovation and new technology, including optimizing its business management system and intelligent restaurant technology[61].