Financial Performance - Total revenue for the three months ended June 30, 2023, was 146million,a7136 million in the same period of 2022[149]. - Net loss for the three months ended June 30, 2023, was 4million,improvedfromanetlossof6 million in the same period of 2022[149]. - Total revenue for the three months ended June 30, 2023, increased by 9million,or715.865 million, or 6%, compared to the same period in 2022[183]. - The company reported a net cash decrease of 22.6millionforthesixmonthsendedJune30,2023,comparedtoadecreaseof166.1 million in the same period of 2022[202]. - Non-GAAP gross profit for the six months ended June 30, 2023, was 126.6million,representinganincreasefrom121.7 million in the same period of 2022[215]. - Non-GAAP net income for Q2 2023 was 4.4million,comparedtoalossof0.9 million in Q2 2022, indicating a significant improvement[219]. - The company reported a net loss of 3.89millionforthethreemonthsendedJune30,2023,animprovementfromanetlossof6.25 million in the same period last year[219]. Revenue Sources - 77% of total revenue for the three months ended June 30, 2023, was derived from recurring sources, consistent with the previous year[157]. - Unbilled revenue accounted for 52% of outstanding accounts receivable as of June 30, 2023, compared to 47% in the same period of 2022[158]. - Approximately 15% of total revenue was generated outside North America for the six months ended June 30, 2023[235]. Operating Expenses - Operating expenses for the three months ended June 30, 2023, totaled 66.5million,anincreasefrom64.5 million in the same period of 2022[168]. - Total operating expenses for the three months ended June 30, 2023, were 66.474million,representing46588,000, or 2%, compared to the same period in 2022[175]. - Sales and marketing expenses for the three months ended June 30, 2023, increased by 2million,or10133.883 million, representing 47% of revenue, consistent with the same period in 2022[186]. Tax and Valuation - The effective tax rate for the three months ended June 30, 2023, was (4.1)%, a decrease from 6.3% in the same period of 2022[165]. - The effective tax rate for the six months ended June 30, 2023, was 91.4%, significantly higher than 1.8% in 2022, primarily due to increased operating losses outside the U.S.[190]. - The effective tax rate for the six months ended June 30, 2023, was impacted by a valuation allowance, with an estimated state effective tax rate of 4.3% excluding this allowance[191]. - The Non-GAAP effective income tax rate was 2.8% for the six months ended June 30, 2023, significantly lower than 55.4% for the same period in 2022[220]. - The company expects to maintain a valuation allowance against all U.S. federal and state deferred tax assets until realization becomes more likely than not[192]. Cash Flow and Liquidity - For the six months ended June 30, 2023, net cash used in operating activities was 3million,withanetcashinflowfromoperatingassetsaggregating3 million[203]. - Cash provided by investing activities for the six months ended June 30, 2023, was 33million,primarilyfromsalesandmaturitiesofmarketablesecurities[205].−Thecompanyhadcashandcashequivalentsof92 million and marketable securities of 31millionasofJune30,2023,providingasolidliquidityposition[232].−Thecompanyreportedanetcashusedinoperatingactivitiesof3.09 million for Q2 2023, down from 7.02millioninQ22022[226].−FreecashflowforQ22023was(1.23) million, compared to 2.68millioninQ22022,indicatingcashusageinoperations[226].DebtandFinancing−Approximately65 million of 2026 Convertible Notes were repurchased for about 51million,resultinginagainof13 million recorded in the first half of 2023[152]. - The company entered into a 50millionrevolvingcreditfacilityonAugust1,2023,withanaccordionfeatureallowingforanincreaseofupto25 million[195]. - The company repurchased 65millionofits2026ConvertibleNotesinMarch2023,contributingtoanetcashusedinfinancingactivitiesof52 million for the same period[208]. - The company issued 400millionand250 million in aggregate principal amount of the 2026 and 2028 Convertible Notes, respectively[234]. Legal Matters - The company has been named in multiple lawsuits related to the collection and remittance of 911 taxes and surcharges[241]. - The company intends to vigorously defend against lawsuits alleging failure to bill, collect, and remit certain taxes[243]. Operational Highlights - The company aims to strengthen its position in the communications market through cross-selling, direct-to-enterprise growth, and becoming a preferred provider for SaaS platforms[148]. - The company recognized a gain of 4milliononbusinessinterruptioninsurancerecoveriesinQ22023,contributingtotheoverallfinancialresults[219].−Stock−basedcompensationincreasedto8.01 million in Q2 2023 from 4.82millioninQ22022,reflectinghigheremployeeincentives[219].−TherewerenochangesininternalcontroloverfinancialreportingthatmateriallyaffectedthecompanyduringthequarterendedJune30,2023[238].−Thecompanydoesnotcurrentlyengageinanyhedgingactivitytoreducepotentialexposuretocurrencyfluctuations[235].−Ahypothetical101.6 million for the six months ended June 30, 2023[235].