Revenue and Financial Performance - The company's revenue for the fiscal year ended December 31, 2022, was 1,675.1million,representinga63646.3 million or 63% for the year ended December 31, 2022 compared to 2021, with 75% of the growth from existing customers and 25% from new customers[250] - Revenue is primarily generated from annual subscriptions to the company's cloud-based platform, with customers charged for incremental usage beyond committed contractual amounts[270] - Revenue from regions outside North America accounted for approximately 28% of total revenue for both 2022 and 2021[230] - The company's revenue is primarily generated from subscriptions, with revenue recognized ratably over the term of the subscription agreement, making it difficult to rapidly increase revenue in any single period[233] Cash Flow and Financial Position - The company's operating cash flow for the year ended December 31, 2022, was 418.4million,comparedto286.5 million in 2021[218] - The company's free cash flow for the year ended December 31, 2022, was 353.5million,comparedto250.5 million in 2021[218] - Cash provided by operating activities increased to 418,407thousandin2022,upfrom286,545 thousand in 2021[261] - Cash used in investing activities rose to 384,670thousandin2022,comparedto273,740 thousand in 2021[261] - Net cash provided by operating activities increased by 131.9millionin2022comparedto2021,primarilyduetoa218.3 million increase in non-cash charges, including 199.4millioninstock−basedcompensation[262]ExpensesandProfitability−Thecompanyincurrednetlossesof50.2 million, 20.7million,and24.5 million for the fiscal years ended December 31, 2022, 2021, and 2020, respectively[218] - Operating loss widened to 58.7millionin2022from19.2 million in 2021, primarily due to increased operating expenses[246] - Research and development expenses increased to 752.4millionin2022,upfrom419.8 million in 2021, reflecting continued investment in the platform[246] - Sales and marketing expenses rose by 65% to 495.3millionin2022,accountingfor30112.5 million or 48% in 2022, driven by higher third-party cloud infrastructure costs and personnel expenses[251] - Operating loss was 4% of revenue in 2022, compared to 2% in both 2021 and 2020[248] - Net loss was 3% of revenue in 2022, compared to 2% in 2021 and 4% in 2020[248] Gross Margin and Profitability Metrics - Gross margin increased by 2% to 79% for the year ended December 31, 2022, driven by revenue growth exceeding third-party cloud infrastructure costs[252] - Gross profit margin improved to 79% in 2022, up from 77% in 2021 and 78% in 2020[248] - The company's gross margin may fluctuate due to revenue changes and investments in product expansion and geographical coverage[238] Customer Metrics and Growth - The company had approximately 23,200 customers as of December 31, 2022, compared to 18,800 as of December 31, 2021, representing a 23.4% increase[222] - Approximately 2,780 customers had annual run-rate revenue (ARR) of 100,000ormoreasofDecember31,2022,representing8510,384 thousand in 2022, up from 8,143thousandin2021and2,836 thousand in 2020[248] - Sales and marketing expenses increased by 195.8million,or6519.9 million (2,710%) in 2022, driven by a 13.5millionincreaseininterestincomeanda4.5 million decrease in amortization of premiums on marketable securities[257] - Interest expense decreased to 1% of revenue in 2022, down from 2% in 2021 and 5% in 2020[248] - The company issued 747.5millioninlong−termdebtinJune2020,withnetproceedsofapproximately730.2 million after deducting discounts and issuance costs[260] - Non-cancelable purchase commitments for business operations and operating lease obligations totaled 721.5millionand326.6 million, respectively, as of December 31, 2022[259] Real Estate and Facilities - The company leases approximately 163,000 square feet for its headquarters in New York City, with three subleases totaling 98,000 square feet expiring in December 2023 and one sublease for 65,000 square feet expiring in June 2033[200] Human Resources and Key Personnel - The company's reliance on key personnel, including executive officers and software engineers, is critical to its success and future growth[107]