Customer Base and Revenue - The company has served approximately 715,000 customers, with total revenue from recurring subscriptions accounting for about 91%[161] - WorkSimpli, a majority-owned subsidiary, has achieved 101% year-over-year revenue growth, with recurring revenue at 98%[161] - Telehealth revenue decreased by 11% to 20.2million,accountingfor6112.9 million, representing 39% of total revenue[172] Telehealth Services - The company's telehealth platform integrates various functionalities, including EMR, CRM, and digital prescriptions, enhancing patient care management[159] - LifeMD's virtual primary care offering provides 24/7 access to high-quality providers across all 50 states, supported by partnerships for discounts on lab work and prescriptions[165] - LifeMD's telehealth offerings aim to connect patients with licensed providers for diagnoses and treatment, addressing various health conditions[159] - The telehealth brands, including RexMD and ShapiroMD, have served over 410,000 and 260,000 customers respectively, with high Trustpilot ratings of 4.7 and 4.9[167] - The company plans to expand its diverse portfolio of telehealth services to meet the needs of a growing patient base[160] Financial Performance - Total revenue for the three months ended March 31, 2023, was approximately 33.1million,anincreaseof1429.0 million for the same period in 2022[172] - Gross profit increased by approximately 22% to 28.9million,withagrossprofitmarginof873.4 million for the three months ended March 31, 2023, a significant improvement from a net loss of approximately 13.3millionforthesameperiodin2022[172]ExpensesandCashFlow−Totalexpensesdecreasedby1431.8 million, primarily due to a reduction in selling and marketing expenses by approximately 5.2million,or242.6 million for the three months ended March 31, 2023, compared to 8.1millionforthesameperiodin2022[181]−NetcashusedininvestingactivitiesforQ12023wasapproximately1.8 million, a decrease of 75.7% from 7.4millioninQ12022[182]−NetcashprovidedbyfinancingactivitiesforQ12023wasapproximately12.0 million, compared to a net cash used of approximately 774thousandinQ12022[183]AssetsandLiabilities−Workingcapitalincreasedbyapproximately12.2 million during the three months ended March 31, 2023, primarily due to an increase in cash of approximately 7.6millionfromtheAvenueFacility[178]−Currentassetsincreasedto19.2 million as of March 31, 2023, from 11.3millionasofDecember31,2022[178]−AsofMarch31,2023,thecompanyhasaccruedcontractliabilitiesofapproximately5.9 million, up from 5.5millionasofDecember31,2022[198]DebtandFinancing−TheAvenueFacilityprovidesaconvertibleseniorsecuredcreditfacilityofupto40 million, with 15millionfundedatclosingandadditionalamountsavailablelater[171]−ThecompanyenteredintoaCreditAgreementwithAvenueforaconvertibleseniorsecuredcreditfacilityofupto40 million, maturing on October 1, 2026[185] - The company recorded a loss on debt extinguishment of 325thousandrelatedtotherepaymentoftheCRGFinancialloanduringthethreemonthsendedMarch31,2023[177]StrategicFocusandChallenges−Thecompanyhasastrategicfocusonenhancingdigitalpatientawarenessandengagementforhealthcareproductcompanies,addressingunmetneedsinthemarket[168]−Thecompanyhasbegunimplementingstrategiestostrengthenrevenuesandimproveoperationalefficiencies,althoughsubstantialdoubtremainsaboutitsabilitytocontinueasagoingconcern[192]AccountingChanges−TheCompanyadoptedASU2016−13onJanuary1,2023,whichrequirestheuseofthecurrentexpectedcreditlossmodelforestimatinglifetimeexpectedcreditlosses[203]−TheadoptionofASU2016−13didnothaveamaterialimpactontheCompany′sfinancialstatements[203]−TheCompanyadoptedASU2021−08onJanuary1,2023,affectingtheaccountingforcontractassetsandliabilitiesinbusinesscombinations[204]−TheadoptionofASU2021−08alsodidnothaveamaterialimpactontheCompany′sfinancialstatements[204]Miscellaneous−Thecompanyhas18.435 million available under the At Market Issuance Sales Agreement as of March 31, 2023[189] - Customer discounts and allowances on telehealth revenues were approximately 331thousandinQ12023,downfrom1.5 million in Q1 2022[196] - The company recorded an 8.0milliongoodwillimpairmentchargerelatedtotheClearedacquisitionduringtheyearendedDecember31,2022[200]−AsofMarch31,2023,thecompanyhasanaccumulateddeficitofapproximately195.3 million and a current cash balance of approximately $12.8 million[184] - As a smaller reporting company, the Company is not required to provide quantitative and qualitative disclosures about market risk[205]