Revenue Performance - For the nine months ended September 30, 2022, revenue was 39.9million,adecreaseof808,000, or 2%, compared to 40.7millionforthesameperiodin2021[90]−Thedecreaseinrevenueisprimarilyduetolowerconversationalvolumescomparedtotherecoveryperiodin2021,alongwithongoingimpactsfromCOVID−19variants,supplychaindisruptions,inflation,andlaborshortages[90]−Revenuedecreasedby808,000 or 2%, from 40.7millionfortheninemonthsendedSeptember30,2021to39.9 million for the same period in 2022[104] - The company expects revenues to be slightly lower in the near term due to reduced seasonal call volume, particularly in the latter part of the fourth quarter[105] - The company expects revenues to recover if macroeconomic conditions improve and business interruptions subside, but potential disruptions from COVID-19 and supply chain issues could lower revenues[127] Operating Expenses - Service costs decreased by 1.6millionor1016.4 million for the nine months ended September 30, 2021 to 14.8millionforthesameperiodin2022,representing402.8 million or 21%, from 13.3millionfortheninemonthsendedSeptember30,2021to10.5 million for the same period in 2022, accounting for 33% and 26% of revenue respectively[114] - General and administrative expenses increased by 413,000or67.0 million for the nine months ended September 30, 2021 to 7.4millionforthesameperiodin2022,representing172.034 million for the nine months ended September 30, 2022, compared to 2.007millionforthesameperiodin2021[103]−Thecompanyanticipatesstabletomodestlyhigherexpendituresforproductdevelopmentinitiativesinthenearandintermediateterm[129]FinancialPosition−ThenetlossfortheninemonthsendedSeptember30,2022,was4.7 million, an increase from a net loss of 2.4millionforthesameperiodin2021[124]−Cashusedinoperatingactivitieswas1.8 million for the nine months ended September 30, 2022, compared to 5.8millionforthesameperiodin2021[126]−Cashusedininvestingactivitiesincreasedto2.0 million for the nine months ended September 30, 2022, from 504,000inthesameperiodin2021[128]−Cashprovidedbyfinancingactivitieswas30,000 for the nine months ended September 30, 2022, down from 252,000inthesameperiodin2021[130]−Thecompanyhadcashandcashequivalentsof23.3 million as of September 30, 2022, down from 27.1millionasofDecember31,2021[125]−Long−termcontractualobligationsasofSeptember30,2022,totaled4.9 million, including 2.0millionforrentunderfacilityoperatingleases[125]−Thecompanybelievesitsresourceswillbesufficienttofundoperationsforatleasttwelvemonths,butadditionalfinancingmaybeneededforacquisitionsandlong−termobligations[131]StrategicInitiatives−Marchex′sprimaryproductofferingsincludeMarchexCallAnalytics,whichhelpsbusinessesoptimizeadvertisingexpendituresandmeasurecalloutcomes[80]−MarchexlaunchedMarchexConversationDNAinMarch2022,enablingvoiceandtextconversationdecodingandscoringacrossitsproducts,utilizingoveronebillionminutesofvoiceconversations[89]−MarchexplanstoexpanditsconversationalintelligencetechnologyandinvestinAI,datascience,andmachinelearningcapabilities[83]−Thecompanyaimstogrowitscustomerbasebyintegratingitsproductswithexistingcommunicationproviders,enhancingaccessibilityforbusinesses[84]−Marchexispursuingselectiveacquisitionopportunitiestoenhanceitsstrategicpositionandincreaseshareholdervalue[85]−Thecompanycontinuestofocusonimprovingmarketingperformancethroughitsconversationalanalyticssolutions,whichreceivedtheMarTechBestMarketingAttributionSolutionawardin2021[81]MarketOutlook−TheglobalconversationalAImarketisprojectedtogrowatacompoundedannualgrowthrateof226.8 billion in 2021 to 18.4billionby2026[81]−Thecompanyanticipatesvolatilityinresultsduetotheongoingimpactsofthecoronaviruspandemicandmacroeconomicconditions[105]−Thecompanybelievesnewproductreleasesandgrowthinitiativesmayprovideopportunitiesforpotentialrevenuegrowthinthelongerterm[106]TaxandValuation−AsofSeptember30,2022,thecompanyrecordeda10054.7 million against its net deferred tax assets, compared to 53.0millionatDecember31,2021[123]−Amortizationofintangibleassetsfromacquisitionswas3.7 million for the nine months ended September 30, 2021, decreasing to 1.6millionforthesameperiodin2022[120]−Interestincomedecreasedsignificantlyfrom2.5 million for the nine months ended September 30, 2021 to $33,000 for the same period in 2022[121] Lease Accounting - The company has elected the short-term lease recognition exemption for all qualifying leases, meaning no ROU assets or lease liabilities are recognized for these leases[154] - Operating lease ROU assets and liabilities are recognized at commencement based on the present value of lease payments over the lease term[153] - The company primarily leases office facilities classified as operating leases and does not have finance leases[153] - Lease payments included in the measurement of lease liability are comprised of fixed payments[153] - The company uses its incremental borrowing rate to determine the present value of lease payments as the implicit interest rate is not readily determinable[153] - The lease term includes the non-cancellable period of the lease, with options for lease renewals excluded from the lease term[153] Investor Relations - The company provides access to its financial reports and material information through its investor relations website and social media channels[156] - As a smaller reporting company, the company is not required to provide quantitative and qualitative disclosures about market risk[157]