Financial Performance - Total revenue for the three months ended March 31, 2024, was 171million,representinga24138 million in the same period of 2023[131]. - Net loss for the three months ended March 31, 2024, was 9million,comparedtoanetincomeof4 million in the same period of 2023[131]. - For the three months ended March 31, 2024, cloud communications revenue increased by 14million,or1219 million, or 82%, compared to the same period in 2023, attributed to increased messaging traffic and new carrier fees[151]. - Gross profit for the three months ended March 31, 2024, was 65million,anincreaseof10 million, or 18%, from the same period in 2023[152]. - Non-GAAP gross profit for Q1 2024 was 72,617,000,upfrom61,319,000 in Q1 2023, representing a 18.5% increase[179]. - Non-GAAP gross margin for Q1 2024 was 57%, compared to 54% in Q1 2023[179]. - The company reported a net loss of 9,233,000forQ12024,comparedtoanetincomeof3,611,000 in Q1 2023[185]. - Non-GAAP net income for Q1 2024 was 7,820,000,significantlyhigherthan1,190,000 in Q1 2023[185]. - Adjusted EBITDA for Q1 2024 was 15,923,000,comparedto5,059,000 in Q1 2023, indicating a substantial improvement[188]. - Free cash flow for Q1 2024 was (4,407,000),animprovementfrom(10,900,000) in Q1 2023[191]. Revenue Composition - 74% of cloud communications revenue for the three months ended March 31, 2024, was derived from recurring sources, up from 72% in the same period of 2023[136]. - Approximately 13% of total revenue was generated outside North America for the three months ended March 31, 2024, compared to 16% for the same period in 2023[202]. Expenses and Costs - Cost of revenue for the three months ended March 31, 2024, was 105.5million,resultinginagrossprofitof65.5 million, compared to a cost of revenue of 82.2millionandgrossprofitof55.7 million in the same period of 2023[147]. - Operating expenses totaled 75.9millionforthethreemonthsendedMarch31,2024,comparedto67.4 million in the same period of 2023[147]. - Research and development expenses increased to 28.9millionforthethreemonthsendedMarch31,2024,from25.7 million in the same period of 2023[147]. - Total cost of revenue increased by 23million,or288 million, or 13%, compared to the same period in 2023, with research and development expenses rising by 3million,or132 million for the three months ended March 31, 2024, compared to a cash outflow of 6millioninthesameperiodof2023[170].−Netcashusedininvestingactivitieswas27 million, driven by the purchase of marketable securities totaling 22million[172].−AsofMarch31,2024,thecompanyhadcashandcashequivalentsof105 million and marketable securities of 42million[162].−Thecompanyexpectsitscash,cashequivalents,andmarketablesecuritiestobesufficienttomeetanticipatedcashneedsforatleastthenext12months[165].Taxation−TheeffectivetaxrateforthethreemonthsendedMarch31,2024,was2.150 million Credit Facility on August 1, 2023, with interest rates tied to either a base rate or SOFR, exposing it to interest rate risk[199]. - The company has 175millionand250 million outstanding from its 2026 and 2028 Convertible Notes, respectively, which have fixed annual interest rates[200]. - A hypothetical 10% adverse change in foreign currency exchange rates would have negatively impacted the company's net loss by approximately $0.8 million for the quarterly period ended March 31, 2024[202]. - The company has not engaged in any hedging activity to reduce potential exposure to currency fluctuations but may consider it in the future[202]. - The company has not experienced significant fluctuations in interest income to date, and a hypothetical 10% change in interest rates would not have materially impacted financial results[198]. Internal Controls - The company intends to continue monitoring and upgrading its internal controls as necessary[206].