Financial Performance - In fiscal 2024, sales to the ten largest customers accounted for approximately 69% of total consolidated revenues, with CVS Health Corporation alone contributing about 28%[65]. - Research and development expenses for fiscal years 2024, 2023, and 2022 were 89 million, and $70 million, respectively[67]. - The largest supplier accounted for 12% of total purchases in fiscal 2024, while the ten largest suppliers represented approximately 67% of total purchases[66]. - Approximately 43% of total trade accounts receivable at March 31, 2024, were from the ten largest customers, with CVS accounting for about 24%[65]. Operational Efficiency - The U.S. Pharmaceutical segment operates 27 distribution centers in the U.S., enhancing safety, reliability, and product availability through technology investments[18]. - Investments in new distribution centers aim to increase scale and capacity, improve efficiency through automation, and enhance regulatory compliance capabilities[34]. - McKesson's U.S. Pharmaceutical segment provides solutions to retail national accounts, community pharmacies, institutional healthcare providers, and oncology partners[19]. - The company has implemented Six Sigma methodology to improve processes, reduce costs, and enhance service accuracy and safety[18]. Customer and Market Engagement - The company has connections with over 50,000 pharmacies and approximately 950,000 providers, supporting over 650 biopharma brands[28]. - McKesson's retail businesses face strong competition from various global, national, regional, and local retailers, including chain and independent pharmacies[36]. - McKesson operates a national network of approximately 4,500 independently-owned pharmacies under the Health Mart brand, enhancing operational excellence and patient care[21]. Employee Development and Well-being - The company is committed to investing in employee development, offering training, coaching, and financial assistance for higher education opportunities[48]. - McKesson's leadership emphasizes a strong culture with I CARE values (Integrity, Inclusion, Customer-First, Accountability, Respect, Excellence) and ILEAD leadership behaviors[47]. - The company is committed to investing in employee well-being, offering health and wellness benefits, savings programs, and flexible work arrangements[48]. - McKesson's compensation program is designed to attract and retain talent, with a focus on internal equity, market competitiveness, and pay for performance[48]. - The company actively seeks employee feedback through annual surveys to assess engagement and satisfaction levels[49]. Regulatory Compliance - McKesson maintains extensive controlled substance monitoring and reporting programs to comply with regulations from the DEA, FDA, and other agencies[53]. - The implementation of the Inflation Reduction Act of 2022 is expected to change how Medicare pays for drugs, aimed at reducing drug prices[56]. - The FDA established a one-year stabilization period for certain Drug Supply Chain Security Act requirements, allowing trading partners to implement systems until November 27, 2024[60]. - The company is subject to various regulatory requirements, including those from the FDA and DEA, which increase compliance costs and operational complexity[51]. - Environmental regulations may impose costs related to compliance and cleanup obligations at closed sites[62]. - Compliance with various cybersecurity and data protection laws adds to operational complexity and costs[61]. Technology and Innovation - The company is exploring potential AI capabilities and related data analytics to improve productivity and efficiency across its enterprise[34]. - McKesson's oncology technology and insights business, Ontada, supports clinical, financial, and operational needs of oncology practice customers[27]. - McKesson's Prescription Technology Solutions segment offers comprehensive solution suites that span the entire patient journey, improving health outcomes[28]. - McKesson's RxO Advisory Services provide data-driven supply chain management and pharmacy optimization solutions[23]. Strategic Decisions - The company announced its intention to exit European businesses, divesting the majority during fiscal 2022 and 2023, with remaining operations in Norway[33]. - The company has transitioned the distribution of COVID-19 vaccines commercially through its customer pharmaceutical distribution channels[26]. - McKesson Canada operates approximately 2,700 banner pharmacies and 400 owned pharmacies, providing integrated pharmacy care and industry-leading service levels[32]. - McKesson Canada provides comprehensive specialty health services and biopharma services, including a national network of specialty pharmacies and Canada's largest accredited private infusion clinics[31]. Investor Relations - The company routinely posts material information for investors on its website and social media channels, including updates on business developments and financial performance[72]. - Forward-looking statements in the annual report may involve risks and uncertainties that could cause actual results to differ materially from projections[69]. - Investors are encouraged to monitor the company's website for automated email alerts regarding important updates[72].
McKesson(MCK) - 2024 Q4 - Annual Report