McDonald's to end AI drive-thru test with IBM

The drive-thru menu at a McDonald's restaurant showing various meal options and promotions, in Buttonwillow in Kern County, California, on 23, 2024.McDonald's is changing course on its AI plans.The fast-food giant will end a test run of its AI drive-thru technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than July 26, according to a memo sent to franchisees late last week, obtained by CNBC.The global AI partnership began in 2021. The c ...