LivePerson named a Strong Performer in Digital Customer Interaction Solutions by leading independent research firm

The new report evaluates the 11 most significant providers of digital customer interaction solutions (DCIS) against 34 criteria to help contact center and digital business leaders select the right one for their needs. Recognized as best fit for traditional enterprises seeking a reliable and scalable digital transformation partner LivePerson received the highest possible scores across 12 criteria: messaging engine, interaction quality evaluation, adaptive digital strategy optimization, accessibility, securit ...