Genpact(G) Prnewswire·2024-08-07 20:30Core Insights - Genpact has announced its integration with Salesforce Data Cloud to provide AI-driven, industry-specific cloud solutions aimed at transforming operations and enhancing competitive advantages for enterprises [1][2] - The integration addresses challenges related to disconnected and unstructured data, improving decision-making, operational optimization, and growth potential for businesses [1][2] Group 1: Integration and Benefits - The partnership combines Genpact's industry expertise in sectors such as consumer goods, life sciences, manufacturing, banking, and insurance with Salesforce Data Cloud to enhance data accessibility and quality [1][2] - Data Cloud enables a 360-degree view of customers, allowing organizations to break down data silos and gain real-time insights, which facilitates automation and personalized engagement [2][3] Group 2: Training and Innovation - Genpact has initiated a comprehensive training program for its employees focused on Salesforce's Einstein AI and Data Cloud platforms to enhance skills and foster innovation in the AI landscape [2] - The collaboration emphasizes Genpact's commitment to delivering high-quality solutions and achieving client satisfaction within the Salesforce ecosystem [3] Group 3: Company Overview - Genpact is a global professional services and solutions firm with over 125,000 employees across more than 30 countries, dedicated to creating lasting value for clients [4] - The company serves leading enterprises, including those in the Fortune Global 500, leveraging its deep business knowledge and expertise in data, technology, and AI [4]