CHT(CHT) Prnewswire·2024-09-17 03:00Core Insights - Chunghwa Telecom has been recognized with the 2024 Taiwanese Company of the Year and Customer Value Leadership Awards by Frost & Sullivan for its leadership in the telecom and 5G industries in Taiwan [2][6]. Company Overview - Chunghwa Telecom is the largest integrated telecommunications service provider in Taiwan, owning most of the country's fixed-line infrastructure and being the largest mobile operator [2][3]. - The company provides 99% 4G population coverage and 97.6% 5G population coverage, with a median download speed of 361.83 Mbps [2]. 5G Network and Applications - The company utilizes a 5G standalone (SA) architecture that enables network slicing, suitable for large-scale applications requiring guaranteed bandwidth [4]. - Chunghwa Telecom's 5G accelerator supports Taiwanese start-ups in developing and commercializing 5G applications, contributing to double-digit year-on-year revenue growth in its ICT business in 2023 [4]. Customer Engagement and Satisfaction - The company has over 3 million 5G subscriptions and leads the market with 11.22 million mobile (non-IoT) and 1.92 million IoT subscriptions, reflecting a significant share of Taiwan's 127.5% mobile phone penetration rate [5]. - Chunghwa Telecom's strong customer service and innovative 5G applications enhance customer satisfaction and loyalty, allowing the company to expand its market share [5][6]. Strategic Focus and Innovation - The company is advancing cybersecurity technologies and creating smart services that improve customer experiences and address privacy risks [5]. - Chunghwa Telecom's partnerships and robust 5G ecosystem enable it to enter new markets and develop unique solutions, enhancing its competitive position [5][6]. Awards and Recognition - Frost & Sullivan's awards recognize Chunghwa Telecom's excellence in creating customer value and implementing growth strategies, highlighting its innovation and market leadership [6][7].