Southern Company(SO) Prnewswire·2024-09-29 20:52Core Insights - Hurricane Helene has been identified as the most destructive hurricane in Georgia Power's history, causing extensive damage to infrastructure across the state [2] - Approximately 425,000 customers remain without power due to the storm, with restoration efforts expected to take multiple days [2][3] - The company has mobilized over 15,000 personnel from various utilities to assist in the restoration process, which is larger than responses to previous major hurricanes [4][6] Damage Assessment - Initial damage estimates include: - Over 5,000 power poles needing repair or replacement - More than 9,000 spans of wire, totaling approximately 425 miles - Over 500 transformers affected - More than 1,500 trees on power lines requiring removal [2] Restoration Efforts - Restoration efforts have been largely completed in areas such as Metro Atlanta, Columbus, Macon, Rome, and Albany, while work continues in the hardest-hit areas [2] - Georgia Power has pre-positioned restoration workers, equipment, and supplies in anticipation of the storm's impact, demonstrating effective advance planning [5] Customer Communication - Georgia Power encourages customers to utilize the Outage Map for real-time updates and restoration times, emphasizing the importance of accurate information [2][3] - The company offers various tools for customers to stay informed, including Outage Alerts, an interactive Outage Map, and a mobile app [7] Company Overview - Georgia Power is the largest electric subsidiary of Southern Company, serving 2.7 million customers across Georgia [8] - The company is committed to delivering clean, safe, reliable, and affordable energy, with a diverse generation mix that includes nuclear, coal, natural gas, and renewables [8]