Core Points - Duke Energy is actively working to restore power to approximately 420,000 customers affected by Hurricane Helene, with significant progress made in the Carolinas [1][2] - The company has restored over 2 million power outages in the Carolinas, with 90% of customer outages in South Carolina and North Carolina expected to be resolved by Friday [1][2] Restoration Efforts - In South Carolina, 219,000 customers remain without power, while 826,000 outages have been restored, with plans to restore an additional 134,000 customers by October 4 and the remaining 85,000 by October 6 [5] - In North Carolina, 201,000 customers are still without power, with 1.1 million outages restored, and an additional 27,000 customers expected to be restored by October 4, with another 69,000 by October 6 [6] Damage Assessment - The hurricane caused extensive damage to the electric system, including transmission towers, substations, utility poles, and power lines, particularly in the North Carolina mountains and South Carolina upstate [3][4] - Flooding has also impacted access to certain areas, complicating restoration efforts [3] Collaboration and Support - Duke Energy is collaborating with local, state, and federal agencies to facilitate restoration efforts, emphasizing the importance of partnerships in rebuilding affected communities [4][7] - The North Carolina Department of Transportation is providing assistance to expedite power restoration [7] Company Overview - Duke Energy is a major energy holding company serving 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [9] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050, alongside investments in grid upgrades and renewable energy [10]
Power restoration efforts ongoing in North Carolina mountains and South Carolina upstate; company provides updated information