Duke Energy continues rebuild of power infrastructure following Hurricane Helene

Core Points - More than 2.16 million customers have had their power restored in the Carolinas, with approximately 85,000 restorations since 4 p.m. yesterday [1][2][3] - 334,000 customers remain without service in Upstate South Carolina and the mountains of North Carolina [1][2] - The company is utilizing drones and helicopters for damage inspection and to locate equipment in hard-to-reach areas [1][4] Restoration Efforts - The company is prioritizing the restoration of essential services such as schools, medical facilities, and water and sewer facilities in Upstate South Carolina [5] - In North Carolina, the focus is on rebuilding the electrical infrastructure damaged by Hurricane Helene, including installing new transformers and power lines [6] - Restoration timelines will be communicated to customers as they become available, with specific attention to areas with catastrophic damage [7] Customer Property Damage - Homeowners with flooded or damaged properties must have an electrician make necessary repairs and obtain verification from local authorities before power can be restored [8] - If the meter box is detached, homeowners are responsible for contacting an electrician for reattachment or permanent fixes [8] Company Overview - Duke Energy serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [9] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [10]