Duke Energy Florida completes restoration of approximately 800,000 Hurricane Helene power outages; remains committed to restoring the vitality of impacted communities

Core Points - Duke Energy Florida has successfully completed restoration efforts for all customers in Pinellas County's barrier islands after Hurricane Helene, often exceeding estimated restoration times [1][2] - The company has restored approximately 800,000 storm-related power outages across Florida through collaboration with local municipalities and emergency responders [2] - Duke Energy Florida is preparing for potential impacts from Tropical Storm Milton, with crews on standby [8] Company Operations - Duke Energy Florida has mobilized customer care units to assist customers with questions and account issues, with a specific location open for support [3] - The company is ready to assist customers in repairing and reconnecting power as they rebuild their homes and businesses [4] - Customers with damage to electrical services are advised to contact Duke Energy Florida or local municipalities for guidance on repairs and inspections [5] Customer Support and Safety - Duke Energy Florida emphasizes the importance of customer vigilance against scams and fraud following storms, providing information on how to protect personal information [6] - The company offers assistance programs for customers struggling to pay utility bills, with resources available online and via phone [7] Company Profile - Duke Energy Florida, a subsidiary of Duke Energy, has an energy capacity of 12,300 megawatts and serves 2 million customers across a 13,000-square-mile area in Florida [9] - Duke Energy, a Fortune 150 company, serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [10] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050, with investments in grid upgrades and cleaner energy sources [11]