Core Points - Duke Energy has restored electric service to most customers in South Carolina and western North Carolina following the impact of Hurricane Helene, with ongoing efforts to restore power to approximately 6,500 customers in South Carolina and 83,800 in North Carolina [2][4][6] - The storm caused over 3.1 million customer outages across six states, with Duke Energy restoring 2.6 million outages since the storm hit [6][7] - A command center in western North Carolina has been established to coordinate recovery efforts and facilitate collaboration with local, state, and federal agencies [7][8] Restoration Efforts - Duke Energy workers have been engaged in extensive restoration efforts since Helene exited the Carolinas, focusing on the hardest-hit areas [2][3] - The company has faced significant challenges due to major damage to homes, businesses, and infrastructure, which has hindered access to some areas [5] - A targeted approach is being implemented to restore power in western North Carolina, with ongoing communication to impacted customers [4][6] Company Overview - Duke Energy serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [11] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [12] - Duke Energy is investing in electric grid upgrades and cleaner energy sources, including renewables and energy storage [12]
Duke Energy committed to ongoing rebuild in western N.C., thanks Carolinas customers for patience and support following Helene