Duke Energy's self-healing technology, ongoing readiness enable rapid power restoration in Florida during back-to-back hurricanes Helene and Milton

Core Insights - Duke Energy's self-healing technology significantly mitigated outage impacts during recent hurricanes, preventing over 300,000 customer outages and saving more than 300 million minutes of total outage time [2][3]. Grid Resilience and Technology - The self-healing grid technology can isolate outages and reduce the number of affected customers by up to 75%, often restoring power in less than a minute [3]. - Approximately 77% of Duke Energy Florida customers benefit directly from this advanced technology [3]. - The company has hardened over 40,000 poles through its Storm Protection Plan over the past three years and inspects more than 100,000 poles annually [5]. Infrastructure Improvements - Nearly 50% of Duke Energy Florida's primary power lines are buried underground, with ongoing efforts to install more underground cables in practical areas [6]. - The company has completed over 4,000 miles of vegetation maintenance on distribution lines and 600 miles on transmission lines in the past year [7]. - Since 2021, Duke Energy has built over 16 new substations and completed more than 100 miles of new transmission lines [8]. Commitment to Reliability and Clean Energy - Duke Energy is focused on enhancing grid reliability and resilience against severe weather while also transitioning to cleaner energy sources [11]. - The company aims for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050 [11]. Customer Service and Community Engagement - Duke Energy collaborates with first responders and emergency organizations to improve storm response and restoration efforts [9]. - The company serves 2 million customers across a 13,000-square-mile area in Florida, with a total energy capacity of 12,300 megawatts [10].