LivePerson Appoints Christopher Mina as Chief Technology & Product Officer to Transform Customer Engagement at Scale

Company Announcement - LivePerson announced the appointment of Christopher Mina as Chief Technology & Product Officer, responsible for setting the company's product vision and overseeing engineering and product operations to enhance customer experience and accelerate innovation [1] - Christopher Mina previously held leadership roles at Vonage, LivePerson, and RingCentral, with expertise in UCaaS, CCaaS, Conversational AI, and enterprise software [2] - The CEO highlighted Mina's strategic vision for leveraging AI across communication channels and his experience in guiding global enterprise brands through digital transformations [3] Industry and Technology - LivePerson is a leader in enterprise conversational AI and digital transformation, serving major brands like HSBC, Chipotle, and Virgin Media [4] - The company's Conversational Cloud platform powers nearly a billion conversational interactions monthly, providing rich data analytics and safety tools [4] - LivePerson was named the 1 Most Innovative AI Company by Fast Company, emphasizing its cutting-edge AI technology and digital expertise [4] Strategic Vision - Christopher Mina expressed excitement about rejoining LivePerson to guide product strategy and unlock value for customers through meaningful and connected consumer engagement across voice and digital touchpoints [3] - The company aims to transform customer experiences by combining its extensive digital experience with best-of-breed systems and AI technologies [3]