Core Insights - MEDIROM Healthcare Technologies Inc. reported an increase in total customers served and sales per customer for November 2024, indicating positive business growth [2][3] - The company maintains a stable repeat customer ratio, reflecting customer loyalty [2][3] Salon Operation Business - Total customers served rose to 75,760 in November 2024 from 75,290 in November 2023, marking an increase of 0.62% [2][3] - Sales per customer increased to JPY 7,055 in November 2024 from JPY 7,045 in the same month last year, a slight increase of 0.14% [2][3] - The repeat customer ratio remained unchanged at 77.5% year-over-year [2][3] - The operation ratio improved to 44.6% in November 2024 from 43.9% in the previous year [2][3] Number of Salons - As of November 2024, the company operated 308 salons, a slight decrease from 311 in January 2024 [3][21] - The number of salons with available data was 283 in November 2024 [3] Health Tech Business (Lav®) - The company has entered into contracts with 95 corporate insurance associations, with a cumulative user base exceeding 8,515 individuals for its Lav® app as of November 2024 [16][21] - The health guidance program aims to assist individuals at risk of lifestyle-related diseases through remote support [8][15] Market Context - The Japanese government has set targets for specific medical checkup and health guidance implementation rates, which are currently below the desired levels, indicating potential market expansion opportunities for healthcare services [9]
MEDIROM Healthcare Technologies Inc. Announces November 2024 Key Performance Indicators (KPIs)