Duke Energy(DUK) Prnewswire·2025-01-08 17:18Core Points - Duke Energy is preparing for a winter storm that may lead to power outages due to snow and ice accumulation [1][2] - The company emphasizes the importance of customer preparedness for potential outages and has crews ready to restore power quickly and safely [2][5] - Reliability improvements, including grid enhancements and self-healing technology, have been implemented to reduce outages and restore service faster [3][4] Grid Improvements - Duke Energy has been working on grid improvements such as tree trimming, pole and line upgrades, and the installation of smart technology [3] - In 2024, self-healing technology helped prevent over 1.1 million customer outages in the Carolinas, saving approximately 3.3 million hours of outage time [4] Customer Communication and Safety - The company encourages customers to report outages through various channels, including a mobile app and an automated system [6] - Safety reminders are provided for customers to prepare for potential outages, including ensuring adequate supplies and following generator safety instructions [5][12] Energy Efficiency Tips - Duke Energy offers no-cost and low-cost energy-saving tips to help customers manage energy use and save money during cold weather [8][13] - Recommendations include adjusting thermostat settings, maintaining heating systems, and using energy-efficient lighting [13] Company Overview - Duke Energy serves 8.4 million customers across several states and has a total energy capacity of 54,800 megawatts [11] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [12][14]