Core Insights - Duke Energy highlights the impact of sustained freezing temperatures on energy bills, emphasizing increased demand for energy as families seek warmth [1][2] - The company provides tips for customers to save energy and reduce heating costs during cold weather [2][7] Energy Usage Management - Customers can receive personalized energy usage alerts through the Duke Energy app, helping them manage their energy consumption effectively [3][4] - Automatic enrollment for usage alerts is available for customers with smart meters and an email address on file [4] Winter Safety and Preparedness - Duke Energy is monitoring forecasts for potential snow and power outages, urging customers to prepare for possible outages during cold weather [5][6] - Important safety reminders include keeping mobile phones charged, having flashlights and nonperishable food supplies ready, and ensuring adequate medicines are available [5] Energy Saving Tips - Recommendations include lowering the thermostat by 7 to 10 degrees, setting water heaters to 120 degrees or less, and using natural sunlight to warm homes [7] - Additional tips involve sealing drafts, using LED bulbs, and maintaining heating systems for improved efficiency [7] Company Overview - Duke Energy serves 8.4 million customers across multiple states and has a total energy capacity of 54,800 megawatts [9] - The company is committed to a clean energy transition, aiming for net-zero methane emissions by 2030 and net-zero carbon emissions by 2050 [10]
Artic blast brings sustained freezing temperatures; Duke Energy prepares and encourages customers to save energy and money