Duke Energy serves customers, sets preliminary electric use record in the Carolinas during week of sustained cold temperatures

Core Insights - Duke Energy achieved a new combined peak usage record of 37,387 MWh on January 23, 2025, surpassing the previous record of 36,670 MWh set in February 2015 [2] - The Carolinas experienced approximately 65 hours of freezing temperatures starting January 20, which had not occurred since January 2018 [1][2] - The company emphasizes the importance of a diverse energy mix, including nuclear, natural gas, hydro renewables, and coal, to meet increasing energy demands [3] Company Operations - Duke Energy's grid operators and crews effectively managed record-breaking power usage while ensuring reliable service during extreme cold [1][3] - The company serves 8.4 million customers across multiple states and owns 54,800 megawatts of energy capacity [10] - Duke Energy is committed to a clean energy transition, aiming for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050 [11] Customer Engagement - The company provides personalized energy usage alerts through its app, helping customers manage their energy consumption and avoid unexpected bills [6][7] - Duke Energy offers various tips and programs to assist customers in saving energy and managing costs during the winter season [8]