Juniper Research: Top 3 Mobile Messaging Disruptors Revealed in 2025 Future Leaders Index

Industry Overview - The mobile messaging market has undergone significant transformation over the last two years, including rising levels of fraud over SMS networks and the addition of iOS devices in the rich communications services (RCS) market [3] - The Future Leaders Index identifies vendors with potential to challenge dominant players in both established and emerging markets through investment, innovation, marketing, and product strength [1] Key Players - The top three future leaders in the Mobile Messaging category are Sendbird, Front, and Sleekglow [4] - Future leading players like Sendbird and Front are competing by developing vertical-specific messaging solutions for industries such as healthcare, retail, and logistics [3] Market Trends - Supporting multiple messaging channels and implementing conversational AI is no longer sufficient to attract new clients, especially smaller enterprises [5] - Customised management tools for rich media will position future leaders to capitalise on a market set for substantial disruption in 2025 [5] Research Insights - The Future Leaders Index 100 Telecoms 2025 report covers 100 telecoms companies across five markets: AI in Networks, Mobile Messaging, Network Security, Quantum Services, and Satellite Services [7] - The report includes a 'Future Leaders Index' for each sector with individual company assessments and an examination of future market opportunities [5]