Concentrix Positioned as Highest Leader in Everest Group's B2B Sales Services PEAK Matrix® Assessment 2024

Core Insights - Concentrix Corporation has been recognized as the Highest Leader in Everest Group's inaugural B2B Sales Services PEAK Matrix® Assessment, highlighting its strong market impact and service delivery capabilities [1][2]. Group 1: Company Recognition - Among 15 evaluated service providers, Concentrix achieved the Highest Leader position due to its strategic integration of AI technologies and a comprehensive partner ecosystem focused on tailored B2B sales services solutions [2][3]. - The company outperformed in categories such as Market Adoption, Vision and Strategy, Innovation and Investments, and Delivery Footprint, reinforcing its status as a leader in the B2B sales services sector [3]. Group 2: Service Offerings - Concentrix provides a range of B2B sales services, including inside sales, account management, sales operations, channel sales, customer success, and renewals [3]. - The acquisition of ServiceSource and Webhelp has enhanced Concentrix's expertise in B2B sales, allowing access to proprietary solutions for lead generation and scoring [3]. Group 3: Strategic Vision - The company aims to deepen its capabilities and expand its reach to support clients in achieving their sales goals effectively, leveraging its expertise in data, technology, and AI [4]. - Concentrix's commitment to utilizing leading-edge technologies while maintaining a client-centric approach empowers it to develop AI-based, customized B2B sales tools and processes [4].