Allison Transmission Expands Service Network Across Japan and West Africa

Core Insights - Allison Transmission is expanding its service network in Japan and West Africa to enhance global customer support and service accessibility for its growing fielded population outside North America [1][6]. Group 1: Service Network Expansion - The Allison Authorized Service Network now includes approximately 1,600 independent distributor and dealer locations globally [2]. - In Japan, the number of Allison Authorized Service locations has increased from 7 to 29 over the past 10 years, reflecting rising demand for Allison-equipped vehicles [3]. - Strategic distributor agreements have been established in Japan to strengthen after-sales service, including partnerships with SYNAGY Corporation, Sanko Diesel Co., Ltd., and Chikuho Seisakusho Co., Ltd. [3]. Group 2: West Africa Partnership - A new strategic partnership has been formed with Services Machinery Trucks (SMT) Ghana, designating them as an Allison Authorized Dealer [4]. - SMT Ghana's expertise in construction, transport, and mining vehicle services will enhance Allison's technical support and service capabilities in West Africa [4]. Group 3: Strategic Goals - The expansion of service channels is part of Allison's broader strategy to support the increasing preference for fully automatic transmissions outside North America [5]. - The new partnerships in Japan and West Africa aim to deliver the Allison Brand Promise across various end markets, including On-Highway, Off-Highway, and Defense [6].