ADT Strengthens Executive Leadership Team with Appointments of Fawad Ahmad as Chief Operating and Customer Officer and Omar Khan as Chief Business Officer

Core Insights - ADT Inc. has announced the appointment of Fawad Ahmad as Executive Vice President and Chief Operating and Customer Officer, and Omar Khan as Executive Vice President and Chief Business Officer, aiming to enhance leadership and operational capabilities [1][2][3] Leadership Changes - Fawad Ahmad will oversee operations, customer experience, and digital transformation initiatives, while Omar Khan will lead product development, innovation, business development, and engineering teams [2][4] - Ahmad brings over 20 years of experience in global product development and digital transformations, previously serving as Chief Strategy & Transformation Officer at State Farm [3] - Khan joins from Boston Consulting Group, with a background in strategic planning and emerging technologies, having held leadership roles at Magic Leap, Samsung, and Motorola [4] Strategic Vision - The leadership changes are expected to accelerate growth, drive innovation, and enhance customer experience across all channels [3] - Ahmad expressed enthusiasm about enhancing operations and digital capabilities to elevate customer experience [4] - Khan emphasized the opportunity to redefine home security and smart living, aiming to deliver innovative solutions [4] Company Overview - ADT provides safe, smart, and sustainable solutions for homes and small businesses, focusing on innovative offerings and premium customer experience [5]