
Group 1 - The article highlights the rapid response of China Pacific Insurance (CPIC) in handling claims following extreme weather conditions, specifically a windstorm with gusts reaching level 14 [1][2] - CPIC completed its first claim related to the windstorm within just 2 hours, showcasing its efficient claims processing capabilities [1][2] - The company emphasizes its commitment to customer service, stating that it will provide timely assistance to all affected clients, reflecting its service promise of prioritizing people's needs and safety [2][3] Group 2 - Specific incidents are detailed, such as a vehicle damaged by falling debris and a farmer's greenhouse affected by the storm, illustrating the real-life impact of the weather event on clients [2] - CPIC's claims adjusters utilized online assessment methods to expedite the claims process, demonstrating the integration of technology in their service delivery [2] - The company aims to ensure that every affected customer receives prompt support and assistance, reinforcing its role as a reliable insurance provider during crises [2][3]