中国人寿财险广西分公司快速应对“419冰雹”灾害

Core Viewpoint - The company has taken swift and effective measures to respond to the severe weather events in Guangxi, ensuring the safety of people's lives and property while fulfilling its responsibilities as a financial central enterprise [1][5]. Group 1: Disaster Response - On April 19, severe weather including heavy rain and hail affected parts of Hechi and Baise in Guangxi, causing varying degrees of damage to vehicles and property [1]. - The company has received a total of 69 claims related to hail damage, with an estimated insurance payout of 1.92 million yuan [1]. - A disaster response leadership team and emergency work group were established immediately to manage post-disaster claims services [1]. Group 2: Claims Processing - The company set up centralized damage assessment points at local 4S dealerships to expedite the claims process for vehicles damaged by hail [1]. - Staff were deployed to these locations to conduct rapid assessments, significantly improving the efficiency of subsequent repairs and claims [1]. - The company utilized its online claims advantages, including video assessments and remote damage evaluations, to ensure prompt payouts and simplify the claims process for customers [3]. Group 3: Ongoing Efforts - As of April 21, the disaster claims team had completed assessments for all vehicle insurance cases, while non-vehicle claims were being processed [5]. - The company is committed to its mission of "insurance for the people," providing efficient and convenient claims services to protect the lives and property of the public [5].