Appian Customers Unlock AI's Full Potential by Embedding It in Business Processes

Core Insights - Appian empowers customers to integrate AI directly into their business processes, enhancing governance and accountability for better outcomes [1][10] - The company emphasizes a process-first approach, which has led to transformative results for various clients [2][4] Customer Adoption and Impact - Appian's customer AI adoption has surged 7.9 times year-over-year, with 70% of Appian Cloud customers utilizing AI for various applications [3] - Acclaim Autism reduced patient intake time by 83% using Appian AI to process unstructured medical documents [5] - Century Fire Protection cut invoice processing time by 36% and reduced missed discounts by 50% through an AI-driven accounts payable application [6] - Hitachi expects a 20% reduction in operating expenses and a 60% improvement in time-to-market by optimizing internal processes with Appian [7] - The Texas Department of Public Safety improved procurement efficiency by deploying a generative AI chatbot, providing instant access to regulatory information for over 10,000 stakeholders [8] - The University of South Florida enhanced academic advising by using Appian AI, allowing advisors to save time and provide personalized support to students [9] Product Features and Strategy - The latest product release allows customers to embed AI in any interface, further powering their processes [4] - Appian's strategy focuses on embedding AI within processes to optimize operations, enhance accuracy, and accelerate outcomes [10] Company Overview - Appian is recognized as The Process Company, delivering a software platform that helps organizations improve processes, reduce costs, and enhance customer experiences [12]