eHealth Introduces AI Voice Agents to Enhance Customer Experience in Health Plan Selection

New capability uses artificial intelligence (AI) to help streamline and improve how consumers comparison shop for health plansNew research finds 74% of people are willing to interact with an AI assistant when calling customer serviceAUSTIN, Texas, April 30, 2025 /PRNewswire/ -- eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace, today unveiled a new AI-based voice, non-licensed agent designed to streamline the health insurance plan selection process. This launch marks a sign ...