Core Viewpoint - China Mobile is focusing on digital transformation and high-quality development, emphasizing its commitment to serving the public and enhancing digital life through innovative services and extensive network coverage [1][4]. Group 1: Service Commitment - China Mobile adheres to a people-centered development philosophy, aiming to provide satisfactory services and meet the public's demand for a better digital life [4]. - The company has built the world's largest 5G network with over 2.45 million base stations, achieving continuous coverage in towns and serving nearly 600 million users [4]. - China Mobile has gained the trust of 1 billion individual customers, 300 million family customers, and 30 million government and enterprise customers, achieving three "world firsts" in revenue, network scale, and user scale [4]. Group 2: New Initiatives - The company launched three major feedback plans targeting over 1 billion individual customers, nearly 300 million family customers, and over 400 million high-end customers [5]. - The feedback plans leverage the synergy of 5G and AI to enhance functionality, experience, and emotional value for customers [5]. - China Mobile aims to create better products and services through collaboration with partners, enhancing customer experience and fostering innovative business models [5]. Group 3: Future Outlook - Looking ahead, China Mobile plans to continuously improve network, product, and service quality, striving to provide enjoyable, intelligent, secure, and heartfelt services to customers [6].
中国移动副总经理张冬:为千家万户带来更优质的数智生活体验