Rackspace Technology Successfully Migrates Housing Authority of the City of Austin to Microsoft Azure and Microsoft 365, Significantly Improving Operational Resiliency, Business Continuity and Strengthening Security

Core Insights - Rackspace Technology successfully migrated the Housing Authority of the City of Austin's (HACA) technology infrastructure to Microsoft Azure and Microsoft 365, enhancing operational resilience and security [1][4] - HACA, a public-sector entity, provides essential housing services to low-income families and prioritizes operational continuity and security [2][3] - The transition to a cloud-based environment was prompted by critical downtime during a severe winter storm, which exposed vulnerabilities in HACA's on-premises infrastructure [3][4] HACA's Operational Needs - HACA requires technology to be available 99.9% of the time to support its mission of providing housing to vulnerable citizens [4] - The organization has approximately 240 staff members and manages various housing assistance programs through digital platforms [2] Migration and Improvements - The migration involved the seamless transition of 373 users and over 3.7 TB of data to Microsoft 365, significantly improving HACA's operational agility [4] - The new cloud infrastructure has enhanced business continuity, disaster recovery capabilities, and cybersecurity posture [4][5] Future Readiness - HACA's modernized technology stack provides a flexible and secure foundation for adopting emerging technologies and complying with evolving government standards [5] - The new environment allows HACA to respond proactively to future technological demands and community needs [5]