BT Selects Sprinklr for Unified Customer Experience

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner. "I believe we are on the digital edge of a very exciting future for Unified-CXM,” said Sprinklr Founder and CEO Ragy Thomas. “Sprinklr has a tremendous opportunity to partner with iconic brands like BT who are at the forefront of using AI for exceptional customer experience. We are ...