Forrester Research(FORR) - 2024 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Total contract value (CV) decreased by 3% in Q2, showing a slight improvement from a 4% decline in Q1 [42][70] - Overall revenue decreased by 10% year-over-year, generating $121.8 million compared to $135.6 million in the prior-year period [42][74] - Net income decreased by 29% to $12.9 million, with earnings per share at $0.68, down from $0.94 in Q2 of 2023 [20][22] Business Line Data and Key Metrics Changes - Consulting business revenues were $24.8 million, down 17% compared to the prior year, with macro headwinds expected to continue throughout 2024 [16] - Events business revenues were $13.4 million, representing a decrease of 25% compared to Q2 of 2023, primarily due to sponsorship declines [17] - Research revenues decreased by 5%, with subscription research products down 1% [42] Market Data and Key Metrics Changes - Overall client retention improved slightly to 73%, while wallet retention increased to 89% [48][74] - Forrester Decisions client retention remained well above overall client retention by approximately 8 points [43] Company Strategy and Development Direction - The company is on track to complete the Forrester Decisions migration by year-end, targeting approximately 80% of total CV on the platform [15][58] - The focus is on enhancing the Forrester Decisions product and leveraging generative AI tools to drive growth [24][71] - The company aims to stabilize its CV business and expects modest net contract value increase by year-end as it exits the Forrester Decisions transition [70] Management's Comments on Operating Environment and Future Outlook - Management noted that the economic environment remains challenging, but there are positive signals, particularly in the core research business [5][24] - The company anticipates some rate cuts in the second half of the year, which could benefit the general economy and the company [5][6] - Guidance for 2024 has been updated, with revenue expected to be in the range of $425 million to $435 million, reflecting declines in consulting and events businesses [22][23] Other Important Information - Operating income decreased by 30% to $17.9 million, with operating margins expected to be in the range of 8.5% to 9.5% for the year [19][23] - The company repurchased approximately $3.9 million worth of shares in the quarter, leaving about $88 million of stock repurchase authorization intact [21] Q&A Session Summary Question: How dependent is the company on macro environment improvement for revenue growth in 2025? - Management indicated that while internal transitions are ongoing, improvements in the macro environment would be beneficial but are not relied upon for forecasts [45][46] Question: What is the status of the sales force and headcount? - The sales headcount decline was attributed to normal attrition, with plans to manage performance and bring in new talent as needed [63][64] Question: How is the sponsorship business performing? - The sponsorship business is closely tied to the high-tech industry, and management is confident in new leadership to adjust to market changes [30][31]

Forrester Research(FORR) - 2024 Q2 - Earnings Call Transcript - Reportify