Financial Data and Key Metrics Changes - Total revenue for Q2 2024 was 6.48billion,nearlyidenticaltoQ1despitetheCDKoutage,butdecreased61.2 billion, representing 18% of revenue, and decreased 3% sequentially, reflecting productivity drag from the outage [17] - Adjusted net income was 163million,downfrom285 million a year ago, with adjusted EPS at 3.99forthequarter[19]BusinessLineDataandKeyMetricsChanges−Newvehiclesalesweredown23,108, a decline of 220duringtheperiod[10][20]−Usedvehiclesalesdecreasedby8240 million in loans, almost four times higher than the same quarter in 2023 [12][25] Market Data and Key Metrics Changes - New vehicle inventory levels were at 47,000 units at the end of June, representing 67 days of sales, up from 44 days at the end of Q1 [21] - Used vehicle inventory levels were at 30,000 units at the end of June, down 15% from a year ago, representing 34 days of sales [23] - The demand for lower-priced used vehicles remained strong, with total unit sales of vehicles priced under 20,000increasingby443 million paid during CDK disruption - Management noted significant gratitude and recognition from employees for the support provided during the outage [34][35] Question: Capital allocation strategy moving forward - Management emphasized a consistent approach to capital allocation focused on shareholder returns, with potential shifts based on market conditions [37][39] Question: Breakdown of parts and services growth - The 9% same-store growth in parts and services was attributed to increased service effectiveness and a focus on customer communication [42][43] Question: Long-term IT strategy post-CDK outage - Management is considering investments in redundancy and cybersecurity to mitigate future risks and improve operational continuity [46][49] Question: SG&A normalization expectations - Management expects SG&A percentages to remain elevated temporarily but anticipates improvements as productivity returns [54][56] Question: Outlook on PVRs and market dynamics - Management discussed ongoing internal discussions about PVRs, indicating moderation but not at the previously anticipated pace [58][62] Question: Stability in used vehicle profits and AutoNation USA growth - Management plans to pace the opening of new AutoNation USA stores, focusing on operational capacity and inventory sourcing [64][66] Question: Consumer affordability and auto credit concerns - Management acknowledged affordability challenges for consumers but noted manageable delinquency rates and a potential increase in leasing options [68][70]