Financial Data and Key Metrics - Gross merchandise volume (GMV) grew 1% to 2.57 billion [6] - Non-GAAP operating margin rose by 1.0% to 27.9% [6] - Non-GAAP earnings per share rose by approximately 15% to 1.1 billion to shareholders through repurchases and dividends during the quarter [7] Business Line Performance - Focus category GMV grew by over 4% in Q2, outpacing the remainder of the marketplace by approximately 5 points [7] - Motors Parts & Accessories (P&A) and collectibles were the largest contributors to GMV growth among focus categories [7] - eBay refurbished was the fastest-growing focus category year-over-year [9] - Luxury focus categories delivered positive year-over-year GMV growth for the sixth straight quarter [10] Market Performance - U.S. GMV grew by nearly 1 point in Q2, with collectibles being a key contributor [31] - International GMV grew by over 1% on an FX-neutral basis, with cross-border trade being a key driver [32] - Germany sustained positive year-over-year growth in C2C volume, supporting B2C business [13] - Japan saw accelerated volume growth after the opening of the authentication center [33] Strategic Direction and Industry Competition - The company is focusing on integrating Goldin and expanding its relationship with PSA to enhance the collectibles experience [8] - eBay is investing in generative AI and machine learning to simplify selling and buying experiences [15] - The company launched a complete redesign of its advertising platform to make it simpler for sellers to manage campaigns [20] - eBay is expanding its payments platform, including the launch of Venmo as a payment option in the U.S. [23] Management Commentary on Operating Environment and Future Outlook - Management highlighted continued macroeconomic headwinds, geopolitical uncertainty, and an evolving regulatory landscape [7] - The company expects FX-neutral GMV growth between flat and up 2% year-over-year in Q4 [42] - Non-GAAP operating margin expansion is expected to be between 60 to 100 basis points for the full year [43] - The company is raising its share repurchase target for the year to at least 47 million last quarter, up 22% year-over-year [26] Q&A Session Summary Question: Advertising Growth and Campaign Adoption [47] - The company is seeing positive momentum in advertising, with new features like trend-based suggestions driven by AI [48] - First-party advertising grew over 12% in Q2, and the company expects modest take rate expansion in the second half [50] Question: AI Features and Friction Points [51] - The company is leveraging AI to simplify listing processes and improve product imagery, with high customer satisfaction (CSAT) scores [52][53] - New AI-powered features like Shop the Look and Explore are being tested and show promising engagement metrics [53] Question: Advertising Growth Long-Term [55] - The company sees a long runway for advertising growth, with a line of sight to 3% penetration and potential for further expansion [56] Question: International Performance and AI Impact [60] - International GMV grew over 1% on an FX-neutral basis, with cross-border trade being a key driver [62] - AI features are driving high CSAT scores and improving GMV growth, particularly in C2C markets like Germany [63][64] Question: Investment Cycle and Future Growth [66] - The company is focused on long-term sustainable growth and will continue to invest in focus categories, geospecific initiatives, and horizontal innovations [67][68] Question: Active Buyers and Enthusiast Buyers [74] - Active buyer count was fractionally positive year-over-year for the first time since early 2021, with enthusiast buyers remaining stable at 16 million [75][76] - Enthusiast buyers, who drive 70% of GMV, are showing strong cross-category shopping behavior, benefiting both focus and core categories [77][79] Question: Consumer Health and Q3 GMV Guidance [81] - The company noted a shift in consumer spend towards value-driven purchases, with used and refurbished goods outperforming new goods [82] - Q3 GMV guidance reflects an uneven macro environment, with some one-off impacts like summer travel demand and global sports events [84] Question: Collectibles and Trading Card Market [88] - The company is driving innovation in the collectibles market, with the integration of Goldin and partnerships with PSA simplifying the grading and selling process [89][90] - eBay Live events grew 50% quarter-over-quarter, with new features like Buy Spot enhancing the collectibles experience [91]
eBay(EBAY) - 2024 Q2 - Earnings Call Transcript