Financial Data and Key Metrics Changes - Total revenue for Q4 2020 was 133.4million,reflectinganincreaseofalmost8113.6 million, representing year-on-year growth of 12.3% and over 9% on a constant currency basis [10][24] - Adjusted EBITDA for Q4 was 21.7million,asignificantincreaseofover70469.9 million, a growth of 2.4% from 2019, while software product revenue grew to 391.7million,anincreaseofalmost7146 million, an increase of 12% from the previous year, driven by strong software momentum [29] - For the full year, billings were 480.4million,reflectingagrowthofabout1118 million to 120million,representingyear−over−yeargrowthof8.8502 million and 510million,indicatingyear−over−yeargrowthof6.826 million to $34 million [38] Q&A Session Summary Question: How did the quarter play out versus expectations? - Management entered the quarter with conservatism due to COVID-19 but saw improvements as the quarter progressed, reflecting growth investments and strong customer demand [42] Question: What is the status of the convergence model? - The transition to a converged model is largely complete, with significant integration of engineering and data analytics occurring naturally within products [45] Question: What areas of the sales force will see investments? - The company is focusing on enterprise-level customers and refining its sales organization to better leverage resources [47][50] Question: What is the expected FX impact on revenue growth guidance? - FX is expected to contribute a couple of points to revenue growth guidance, with minimal impact on EBITDA [51] Question: How does the company plan to maintain customer intimacy in services? - The company remains actively engaged with customers on advanced projects, despite the decline in service revenue [54] Question: What are the trends in the data space compared to competitors? - The company has a strong solution in data preparation and continues to see growth, differentiating itself from competitors [60][62] Question: What is the outlook for the indirect sales channel? - Progress has been made in the indirect sales channel, particularly in Europe and APAC, but more work is needed in the Americas [79]