Financial Data and Key Metrics Changes - Total sales for Q3 2021 were 411.6million,downfrom502.3 million in the prior year, a decrease of 90.7millionor18.113.5 million or 12.7% compared to the prior year [35] - Cash balance at the end of the quarter was 9.9million,withoutstandingborrowingsof150.8 million, up from 65.9millionintheprioryear[37]BusinessLineDataandKeyMetricsChanges−TheRetailsegmentsawadecreaseof70.3 million in sales, while the Wholesale segment decreased by 27.5million[28]−DSSsalesgrewby0.8 million or 12% to 7.2million,drivenbya5346.4 million during the quarter [30] Market Data and Key Metrics Changes - The Wholesale segment's net sales decreased by 41.1% to 39.5million,primarilyduetolowersalesatnon−BNCbookstores[32]−Theretailexperienceremainedchallengedduetomanycampusesoperatinginahybridorremoteformat[12]CompanyStrategyandDevelopmentDirection−Thecompanyisfocusingonenhancingitsdigitalofferingsandpartnerships,suchasthestrategicomnichannelmerchandisingpartnershipwithFanaticsandLids[14][16]−TheFirstDayCompleteprogramisexpectedtocontinuegrowing,withagreementsinplacefor31campusstoresrepresentingover160,000undergraduateenrollments[9]−Thecompanyaimstoleverageitspartnershipstoimprovecustomerexperienceandexpandproductselection[15][17]Management′sCommentsonOperatingEnvironmentandFutureOutlook−Managementexpectsthepandemictocontinueimpactingresultsfortheremainderofthefiscalyearbutremainsoptimisticaboutfuturegrowth[24]−ThecompanyisconfidentinitsabilitytoachieveEBITDApositivityinfiscal2022,drivenbyincreasedon−campusactivitiesandthegrowthofbartleby[59][60]−Managementhighlightedtheimportanceofflexibilityinlearningmodelspost−pandemic,whichwillsustaindemandfordigitalsolutions[19]OtherImportantInformation−Thecompanysignedover100 million in new retail contracts this fiscal year, indicating strong demand for its services [26] - A new DSS President, David Nenke, has been appointed to lead the digital retail subscription business [23] Q&A Session Summary Question: How will First Day and First Day Complete roll out to students? - All 31 campus stores will participate in First Day Complete starting in fall 2021, with ongoing efforts to secure additional agreements [42] Question: What are universities saying about plans for in-person learning? - There is optimism for more in-person learning in fall 2021, with many universities planning for in-person graduations and orientations [46] Question: How will the general merchandise business change with the Fanatics partnership? - The partnership aims to enhance product assortment and improve the customer experience, leveraging both companies' strengths [50][54] Question: What is the outlook for fiscal 2022? - The company is optimistic about achieving EBITDA positivity, driven by increased on-campus activities and growth in digital offerings [59][60] Question: What is the impact of the new DSS President on the business? - David Nenke is expected to capitalize on existing momentum and enhance the strategic direction of the bartleby product [70][72]