Financial Data and Key Metrics Changes - For Q4 2020, system-wide sales reached 935million,withrevenueof289 million, representing a 58% increase year-over-year [15] - Adjusted EBITDA for Q4 was 66million,morethandoublethatofQ42019,withanadjustedEBITDAmarginof23904 million, a 51% increase compared to the prior year, with adjusted EBITDA of 205million,up72188 million in cash and cash equivalents, along with 156millionofundrawncapacityonrevolvingcreditfacilities[22]−Thecompanyanticipatesdepreciationandamortizationofapproximately110 million for fiscal 2021, with a lower annual interest expense due to debt repayment [26] Q&A Session Summary Question: Impact of government support on M&A opportunities - Management noted that while there was some residual impact from PPP loans on smaller businesses, they remain confident in their M&A pipeline and opportunities moving forward [28] Question: Organic store growth opportunities - Management identified significant opportunities in the maintenance segment, particularly in quick lube, and expressed excitement about the Car Wash segment's growth potential [29] Question: Specifics on same store sales guidance - Management indicated that they expect positive same store sales across all segments, with a return to historical averages in the latter half of the year [31][33] Question: Segment performance and COVID impact - Management acknowledged that while the maintenance segment performed well, the paint, collision, and glass segment lagged due to lower congestion miles affecting collision trends [38][40] Question: Competitive environment in the Car Wash segment - Management expressed confidence in their competitive positioning and ability to execute M&A effectively in the Car Wash space, leveraging their experience from the Take 5 business [42][43] Question: Franchise renewal rates and interest - Management reported strong franchise renewal rates and an increasing interest in the automotive space, indicating a robust franchise pipeline [45] Question: Vehicle miles traveled and impact on paint, collision, and glass segment - Management projected that congestion miles would recover by September 2021, which would positively impact the paint, collision, and glass segment [48] Question: Stimulus impact on sales - Management expressed optimism that stimulus checks would benefit their core customer base, leading to increased mobility and spending in 2021 [59][60]