eBay Inc. (EBAY) Goldman Sachs Communacopia + Technology Conference - (Transcript)

Company and Industry Overview * Company: eBay Inc. (NASDAQ:EBAY) * Industry: E-commerce, Online Marketplaces * Scale: $73 billion GMV, 132 million buyers, operating in 190 countries * **Focus**: Non-new in season products (90% of sales), enthusiast buyers, three pillars of relevant experiences, scale, and magical innovation Core Views and Arguments * **Strategic Priorities**: * **Focus Categories**: Drive growth in key categories with leading customer satisfaction experiences. * **Scale**: Leverage the platform's scale for robust payments, advertising, international shipping, etc. * **Magical Innovation**: Utilize generative AI to create seamless experiences and unlock TAM across C2C and B2C. * **AI and Innovation**: * **Magical Listings**: AI-generated product descriptions and enhanced images. * **Fashion**: AI-driven features like size saving and personalized recommendations. * **Explore**: AI-powered personalized shopping suggestions. * **Internal Applications**: AI in customer service, engineering, and legal teams. * **Consumer Landscape**: * **Challenges**: Elevated inflation, interest rates, and consumer sentiment pressure. * **Benefits**: Non-new in season products, value and trust, sustainability. * **Execution**: Positive GMV growth and sequential improvement. * **Enthusiast Buyers**: * **Behavior**: High spend, cross-category shopping, repeat business. * **Investment**: Full funnel marketing, partnerships, and community engagement. * **Focus Categories**: * **Growth**: 4% growth in focus categories, 30% of business. * **Drivers**: Leading CSAT, authentication, personalized experiences. * **Investment**: Continued investment in existing categories and new launches. * **Competitive Landscape**: * **Advantages**: Scale, organic traffic, cross-category shopping, community. * **Strategic Capital Allocation**: Focus on differentiation, innovation, and monetization. * **Advertising**: * **Current**: 2.3% penetration, growing. * **Opportunities**: Seller penetration, listing penetration, ad rate optimization, new products. * **Take Rate**: * **Current**: [Indiscernible], positive momentum. * **Drivers**: Third-party advertising, financial services, shipping. * **Investments**: * **Focus Categories**: Continued investment in existing categories and new launches. * **Geo-Specific Investments**: C2C in Germany, Imperial Fashion in the UK. * **Horizontal Investments**: Trust, friction reduction, generative AI. * **Monetization**: Financial services, first-party advertising, eBay international shipping. * **M&A Philosophy**: * **Focus**: Core business investments, build by partner framework. * **Acquisitions**: Sneaker Con, myFitment, TCGplayer, Goldin Auctions, 3PM Shield. * **Minority Equity Stakes**: * **Returns**:$ 7.3 billion returned to shareholders since Q1 2022. * Adevinta: Significant shareholder value creation. * Balance Sheet: * Financial Architecture: Strong margins, best-in-class balance sheet. * Capital Allocation: Maintaining investment grade, gross debt to EBITDA, and EBITDA to net. * Leverage: Gross leverage at 3.2 times, targeted at 3.0. Other Important Points * Sustainability: Focus on non-new in season products and sustainability initiatives. * Generative AI: Exciting opportunities for future growth and innovation. * Long-term Vision: Leverage TAM in non-new in season products and generative AI to drive long-term growth and shareholder value.